Reviewed By Adam Kenny
Joo Casino was founded in 2014 and has held a Curacao license since then. The casino is powered by SoftSwiss, which is a software supplier known for providing players with high-quality games and great casino experiences. Put all this together with a great welcome bonus and a top of the range variety of games and it's no wonder Joo Casino continues to go from strength to strength.
The welcome bonus at Joo Casino is spread over your first 3 deposits. A match deposit bonus will be credited based on the percentage of the bonus, the maximum bonus allowed and the amount of your deposit. It's broken down as follows:
At the maximum bonus amounts, this could mean a whipping $3000 in bonus funds and 200 free spins over the course of your first three deposits. Each bonus is treated separately and conditions apply to all of them. Minimum and maximum deposit amounts will apply to each one and they're all subject to 50x wagering requirements before bonus funds are available for withdrawal. Joo Casino's general bonus terms and conditions apply too, so give them a once over for the full details.
Promotions and casino bonuses are in plentiful supply at Joo Casino. They change periodically, so make sure to opt into marketing emails so you don't miss any. The Bonuses tab on site will show you the promotions which are currently running. Here's what's available at the time of review:
There are also plenty of leaderboard promotions. These are often based on playing specific pokies. The more you wager, the more leaderboard points you will earn. Prizes awarded include Apple products, cash and free spins.
When there are over 5,500 games available at an online casino, you can be pretty sure there's some cracking variety in there. That's exactly what you get at Joo Casino. More than 150 of the casino games at Joo Casino are listed as table games and we were delighted to find some which we haven't seen at many other online casinos.
Games like War by Habanero, Real Baccarat with Sarati, Wazdan's Magic Poker, Blackjack Surrender by bGaming and First Person Lightning Roulette by Evolution Gaming are just some of the fantastic table games New Zealand players can play at Joo Casino.
In truth, the variety extends far beyond this, and the search feature in the Joo Casino lobby will show you exactly what you can expect. You can certainly expect a lot.
Much like their casino offering, Joo Live Casino is bursting at the seams with top quality games from the best software providers on the market. Evolution Gaming provide some of these live dealer games, but you'll also find games from the likes of Playtech, Ezugi and Pragmatic Play, among others.
There first thing we noticed at Joo Casino is something which is often taken for granted at online casinos, and that's site speed. The lobby and vast game menus load instantly and moving from one page to another is seamless, despite the massive number of games.
The lobby is split into Top Games, Slots, Jackpot, Live Casino, Table Games and Drops & Wins. That's about where the drilling down ends, though there is a Game Features button, which allows you to see only games of a certain type, like Megaways and fast play, for example. Players can also search for a game by name or filter by the software provider which made the game.
On desktop, 24 games will fill your screen, while on mobile it will be closer to 8, depending on your device and display settings. Perhaps further expanding the game features options to include pokie genres would make it a little easier for players to find similar games they like, but the current layout is sleek and easy to navigate.
Joo Casino is a browser-based casino, so there is no mobile app available at this point in time. The casino is, however, completely optimised for mobile devices. iPhone, Android and Windows Phone casino players can spin the reels wherever they are via their device's browser.
Opening a new casino account can sometimes be an arduous experience. That is not the case at Joo Casino, who have made the signup journey as user friendly as possible. Once you click the sign-up button, fill in the form with your email, chosen password, preferred currency and mobile number. Once you've submitted that, you'll receive an email verification and your new Joo Casino account is ready to use. It takes only a few seconds.
Speaking of verification, Joo Casino holds a Curacao license. Part of their licensing obligations may involve verifying customer details by requesting photo ID or other documents. This is often done when you make your first withdrawal and is nothing to be concerned about. It is all done in the name of player safety.
A full list of accepted deposit and withdrawal methods at Joo Casino is listed on their website under the Payments tab at the top of their homepage. In total, there are 14 different deposit methods on offer, and eight of them are cryptocurrencies – Bitcoin, Dogecoin and Tether are three of the more widely known ones. This is an emerging trend at online casinos and is a tell tale sign that the casino has their finger on the pulse in terms of the latest developments in the online casino world.
Beyond cryptocurrencies, Joo Casino players are likely to opt for a more traditional banking method like Visa or Mastercard, as well as a number of e-wallets. These are Skrill, Neteller, EcoPayz and MiFinity.
The minimum deposit amount at Joo Casino is set at a rnable $20 for all methods, apart from MiFinity and Neteller which are $30. For security reasons, the payment method used to deposit will need to be used for withdrawals too. If withdrawals aren't possible to your deposit method for any reason, you can set up a bank transfer. The minimum bank transfer withdrawal amount is $500, considerably higher than the minimum withdrawal amount for other methods, which is the same as the minimum deposit amount for each.
In line with the best pokie sites, there are literally thousands of pokie machines to play for real money at Joo Casino. Many software providers release a new online pokie every couple of weeks. With close to 100 software providers available at Joo Casino, this means new games are added all the time.
If you prefer older, more established games, Joo Casino has you covered too. Three of the most popular online pokies ever made – Starburst, Book of Dead and Bonanza – can all be found here. No matter what pokie or kind of pokie you're looking for, Joo Casino is sure to be able to offer it to you on desktop, mobile or any device.
Payout rates for casino games and pokies are usually represented by an RTP percentage. This indicates the return to player, or more plainly, the amount a player can expect from their play on a particular casino game. If a pokie's RTP is advertised as 96%, then for every $100 you wager, you can expect $96 in returns. This is based on a lifetime of play, so short sessions will have varying results, up or down.
Jackpot pokies are grouped together in the Joo Casino lobby, whether they're progressive jackpots of fixed jackpot games. Jackpots are available from a whole host of providers' networks, including Fugaso, Red Tiger and Playson.
Fans of the smash hit Mega Moolah will be able to follow in the footsteps of one New Zealander who scooped a prize of over $10 million in 2016. Mega Moolah jackpots have been known to soar past even that high amount on regularly.
Joo Casino is home to casino games and pokies from just under 100 different casino software providers. Some of our personal favourites are studios which are less widely available than others, like Merkur, Booongo and MrSlotty. You will of course find games from casino juggernauts like NetEnt, Quickspin and Blueprint too.
With games coming from so many different elite casino software providers, New Zealand players have the kind of variety with their gaming options which wouldn't be easily matched elsewhere.
The Joo Casino VIP program works similarly to many other online casinos. Based on your play on real money pokies, you will rack up comp points, which are referred to as CPs. Once you have built up enough CPs, you will move up to the next VIP level. There are seven VIP levels, ranging from Newbie to King.
Every VIP level at Joo Casino earns weekly cashback bonuses. Newbies get 5% while high rollers at King level get 15% cashback on their weekly pokie losses. Of course, the levels in between receive cashback amount in between. Cashback is credited every Monday and cashback amounts carry a 5x wagering requirement. Each VIP level also received a mystery prixe, which can be anything from free spins to cash.
Joo Casino customer support is available 24/7, every day. A live chat session can be launched via the speech bubble button at the bottom of the screen. This is where you'll meet Joonior. He's a customer support bot who'll confirm your language and see if there's a FAQ article which can answer your query. If you need a human customer support agent, the option to connect with one will be shown.
Joonior is very helpful and is much better than many chat bots we've seen at other online casinos. If he can't help, one of the customer support agents surely can. Alternatively, you can email firstname.lastname@example.org and someone will reply to you as soon as possible.
Players who feel they have developed a gambling problem should reach out to a dedicated organisation, who will be best able to assist. Joo Casino has a list of these organisations as well as links directly to their websites listed in their responsible gaming section.
To help prevent such responsible gaming issues, Joo Casino has a number of tools available to players to help control their spending and keep online gambling fun. Personal limits can be set, which will put a cap on deposits, losses or wager sizes. If you'd rather close your account, you can choose a cooling off period or self-exclusion. These options will close your account for a pre-determined time or permanently, depending on your choice.
Joo Casino rewards its players in a number of different ways. New players receive one of the best welcome bonuses around, which credits bonus funds after each of your first three deposits. Returning players are treated to ongoing casino promotions and high rollers will get the very best their VIP program has to offer. Outside of bonuses, a selection of 5,500+ games is properly outstanding. Joo Casino is one online casino you shouldn't miss out on.
The minimum amount you can withdraw from Joo Casino depends on your payment method. MiFinity and Neteller's minimum is $30, bank transfers' minimum is $500. All other withdrawal methods will accept cash outs for as little as $20.
Saying Joo Casino has a good selection of games is an understatement. There are over 5,500 in total to choose from, which is many more than you will find at plenty of online casinos.
Yes, Joo Casino is very mobile friendly. The casino games at Joo Casino are built in HTML5, which ensures smooth gameplay no matter what your device.
Joo Casino only collects customer data for the management of player accounts. The casino takes all reasonable precautions to ensure this data stays secure.
E-wallet and cryptocurrency withdrawals from Joo Casino are instant and should arrive within just a couple of hours. Credit or debit card withdrawals should take no longer than 3 working days.
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