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Shangri La Casino Review

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The Shangri La online casino has been operating since 2017. They have great reviews online despite being quite new. This might be because they are managed by veteran company Storm International, who have been around for more than 30 years in the gambling industry and it manages real casinos in Europe. The Shangri La Casino has built up a high-quality collection of games separate from the sports bookings they offer. You will also be spoiled for bonuses as a new and loyal player.

Shangri La Canada Pros/Cons

You can find a game for your taste as a variety of gaming providers is impressive, with 30+ slot games providers including world leading NetEnt, EGT, Novomatic and 10+ live table casino providers like Evolution an PragmaticPlay.

Generous welcome and regular reload bonuses are offered. Good promotions include free casino lotteries and slots tournaments.

Pros and Cons

Great collection of games
You can play all styles of casino action in one place.
Good promotions regularly.
Not available in the US but accepted in Canada.

Shangri La Welcome Bonus

The welcome bonus is an impressive CAD 1,500. It is broken up into three even parts. Here’s how it looks.

  • First deposit bonus – 100% (up to CAD 500) + 20 free spins (on the Starburst slot).
  • Second deposit bonus – 100% (up to CAD 500).
  • Third deposit bonus – 100% (up to CAD 500).


The maximum casino bonus is CAD 1,500, which we think is plenty to get you going in any online casino. To take advantage of the welcome bonus, you have to deposit at least CAD 15 each time. With all three deposits, you have to wager 30x the sum of deposit on the bonus amount, which is very generous turnover requirements. The bonus is valid for seven day and the maximum you can win from the total bonuses is CAD 8,000.

Promotions Offered by Shangri La Casino

  • 10% Weekly Casino Bonus - Every week, you can take advantage of a 10% casino bonus (up to CAD 300).
  • Weekly cashback on casino losses is automatically paid every Friday as 10% from play on all Casino games.
  • Every Monday player may get 75% Casino Bonus up to CAD 100.
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Game Variety at Shangri La Casino

There are many high-end providers giving you the best in casino game options. You’ve got all the best table game, live casino, progressive jackpot options out there.


You’re spoiled for choice with the slot games on offer. All the big names are there that offer decent RTP and fair play. You can play Treasure Hero and 9 Pots of Gold or try out NetEnt’s Mercy of the Gods or Street Fighter II.

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Table Games

There’s a nice collection of table games and while it’s not massive, there is variety. You can even play a game of cribbage. You can play the video poker variation, Caribbean Poker, Craps, and various roulette games. Beyond these table games, you can also jump into the live casino where you have further options.

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Other Online Casino Games

You’re going to find a few funky extras that you don’t see everywhere else. Cribbage, Craps, and video poker are in the table games section. Sports booking and scratch cards also have sections that are dedicated to them.

We found it easy to find the games we wanted to play. The navigation system is intuitive and when all else fails, you can search for the title you want to play. They have neatly created sections for all types of games. There are over 500 casino games in total.

Progressive Jackpots

The Shangri online casino offers many progressive jackpot games from various providers. The largest jackpots that can sit up to seven figures at any given time. While the casino hasn’t logged any massive wins as of yet, these games have been known to make players instant millionaires. Try out Atlantean Treasures Mega Moolah or Imperial Riches.

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Registration at Shangri La Casino

We found it took just a few minutes to register with the Shangri La online casino. Just go to the top right to register. Here, you’ll be asked to fill out your email address, username, and password. From there, you’ll go to the next form, which asks you to fill out personal details like your address, age, and sex. They will send you an email to welcome you. Click on it and verify your email address. From there, you’re ready to go. You can deposit into your account using one of their casino payment options, accept the bonuses, and start playing for real money. They didn’t ask us to fully verify our identity upon registration, but we suspect they’ll ask once a withdrawal request is made. To be honest, we would be worried if they didn’t ask as it’s something reputable casinos are expected to do.

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Shangri La Casino Desktop/Mobile Experience

All in all, the look of Shangri La is super simple, but we figure that contributes to the ease of use. It’s not a challenge to find what you’re looking for. You can easily break down what section you’re interested in by going to the online casino, live casino, sportsbooks, and more. You can check out popular games to get in on the best casino game options out there. You can search by games provider as well.

You can just hop onto your mobile browser and go to the website for the mobile experience. Sign in with your user and password and you’re ready to play. To find the games lobby, you’ll have to go to the menu on the top left. Here, you can access the casino, live casino, sports, and more. Everything loads quickly and it looks very similar to the laptop version. We didn’t notice any glitches when navigating around pages or uploading games.

They do have an Android casino online app you can download but we didn’t note any iOS app. This allows you to play more games but really, we found the instant play site was decent.

Mobile Slot Providers
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The Legend of Shangri-La: Cluster Pays Logo
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Return to Player Percentages at Shangri La Casino

The return to player percentage lets you know how much money you can theoretically expect to win back on any given game. All reputable game providers will let you know what their RTP is. Some casinos may change the rate slightly, but we didn’t see any indication of that with the Shangri La Casino. If an RTP is 90%, you should win back $90 out of every $100 you spend. This is based on playing a game for a longer period. Some of the higher RTP slots sit at 97%. Many of the table games are 99% at this online casino.

Shangri La Casino Customer Support

Our gambling team found it easy enough to get in contact with customer support. There is a widget at the bottom right of any casino page. It is in the same spot on the mobile version as well. This is the live chat option. You just have to put your name and email in the form, and they’ll be with you right away. We found the live chat support to be friendly and personable. Live chat is there for you 24/7. If you want to send an email, click “Help” on the top of the page and go to “Contact Me.” We didn’t find a FAQ section on the site anywhere.

Available Hours:24/7

Shangri La Casino Betting Limits

There is a wide variety of betting limits available at Shangri La. You can play for as little as 0.01 cent per line in a slot game. You can also play high rolling style by betting up to $12,000 on a blackjack table. Roulette tables are generally letting you bet from $2 to $5000. We did not note any VIP tables for those bigger wager opportunities.

Shangri La Casino VIP Program

At the time of writing this, we didn’t see any sign of a VIP program at this online casino. There is a brick-and-mortar Shangri La Casino that does have a VIP program so perhaps they’ll extend this out to online players eventually.

Responsible Gambling Features at Shangri La Casino

The Shangri La online casino offers a page dedicated to responsible gambling. They let you know what your options are for when you think your gambling has gone too far. We accessed this page by clicking “Help” on the top of the casino page. You’ll see the responsible gambling page in the menu. They say you just need to get in touch with customer support if you need a break. They offer a questionnaire so you can access yourself. You’ll see further options such as time, wagering, and financial limits you can put on yourself. There is also self-exclusion available where you can contact customer support. They will block your ability to get into your account for the time you set. You won’t get any notifications from the casino during this time. At the bottom of the page, they offer helpful groups for problem gambling if you should need support.

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Our Verdict

The Shangri La Casino isn’t fancy but it functions extremely well. Customer support is great and the game collection is full of quality games. You’re getting a nice welcome bonus here that makes up for their lack of VIP incentives. Great payment options and quick withdrawals are a big plus. While still one of the relatively new online casinos, they offer a lot for players under a name you can trust.


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Shangri La Information

📧 Email:

Support Hours:
📍 Address:
Villa Seminia, 8, Sir Temi Zammit Avenue, Ta’ Xbiex XBX 1011, Malta

Supported Platforms









Other Information



Software Providers

Big Time Gaming

High 5 Games


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