James Molloy
James Molloy - Commercial Account Manager - Betting & Customer Experience Expert
James spent almost 5 years with Paddy Power and Betfair before joining Gambling.com. That time with one of the biggest global online gambling operators gave him the opportunity to cover best in class customer experience, through onsite and off site customer support dealing with offers and betting queries across their sportsbook and casino products. Understanding the merits of top quality online betting products is his forte. At Gambling.com James is our Commercial Accounts Manager focusing on UK and IE Markets and regular contributor to our reviews, testing and operator offers validation.Role at Gambling.com
At Gambling.com James is our Commercial Account Manager looking after some of our biggest commercial relationships in the UK and IE markets. In over five years with the company James has played important roles in process and product innovation spending time with our Ad Operations teams, our content specialists and especially our review and testing departments. An expert in customer experience and satisfaction with a back ground in customer support and dispute queries James knows his way around new customer offers, terms and conditions and general best in class experience for online gamblers.
Here at Gambling.com you will find James reviewing betting and casino sites, providing the latest information on new features, offers and exclusive deals we are recommending and making sure ahead of a big sporting event or a new player to the market that we have all the important detail for bonuses and existing customer specials that merit our attentions.
James has a keen eye for the detail that matters, the customer journey from Gambling.com recommendations to the actual experience at the betting and casino partners we review. This means he will understand the terms and conditions to all deals, the products and services on offer and truly consider the customer in his work at all times. His role demands constant liaison with household brands across the betting and casino industry so staying on top of the latest trends and changes to their products and customer experience is a given.
Away from the desk...
Being a mainstay of our support team for commercial review and customer offer content creation across the Casino and Sports teams at Gambling.com doesn't allow for too much down time!
James is a keen fan of Manchester Utd, a follower of the NFL and NBA and general all round prime time sports fan.
"I've loved all things sports from a young age and when it became clear it wasn’t on a field or a track where I would have my career, working in the betting industry was the next best thing. Since joining Gambling.com I’ve worked across a variety of roles, most recently as an Account Manager working directly with our huge range of Sports Betting & Casino Partners to bring you the best bonuses and new sites to play at. Having worked directly with customers at one of the biggest gambling companies in the world for many years previously, I know what players want and have a keen eye for what makes an online gambling site truly great" James Molloy.
Latest reviews from James Molloy on Gambling.com
Just a few of James' comprehensive guides to the betting sites we feature on Gambling.com:
SpreadEX Review
BetMGM Sports
BetItOn Sports
10Bet Sports
The latest specials and brand new sporting event offers are a big part of James' role here so keep an eye on our news section and don't miss out!
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