Unibet Poker Review

Author Image Written by Roy Brindley GDC - Icon - Black - Info
Date Icon Last Updated: 

Licensed by the Gibraltar Gaming Commission, Unibet Poker is one of the longest established brands in online poker. With software provided by Relax Gaming, Unibet Poker is a site focused on recreational players, with anonymous play features and low tournament fees.

Unibet Poker at a Glance

📅 Online Since: 2004
🎁 Welcome bonus £20 worth of poker tickets & Up to £500 play through bonus (UK players)
⚖️ Gambling Authority Gibraltar Gaming Commission/Malta Gaming Authority
💻 Poker Software: Relax Gaming

Unibet Poker Overview 

Licensed by the Gibraltar Gaming Commission and the Malta Gaming Authority, Unibet Poker is designed for casual players with an emphasis on fun gameplay, community and learning.  There are low-raked tournaments and cash games to suit all player types and protection features that keep most of the sharks away.

Unibet Poker is a part of the Kindred Group and launched its initial poker offering in 2004 as a skin on the Microgaming poker network. However, in 2014 they decided to go their way and now operate a standalone poker room with software supplied by Relax Gaming. It's now a poker network in its own right, as some of Kindred Group’s other gaming brands also run skins into the same liquidity pool, using the same software.

Low rake and tournament fees
Recreational player-focused tournament schedule
Anonymity features
HUDs and trackers cannot be used
No fast-fold poker format
Low tournament guarantees

Unibet Poker Welcome Bonus

UK players receive £20 worth of poker tickets and a £500 playthrough bonus after signing up and making their first deposit. The currency used on Unibet Poker is Euros, so the tickets have a value of €28, which at the current exchange rate, is worth more than £20. The tickets include

  • 1 x €8 cash game ticket
  • 4 x €5 tournament tickets.

 New players also receive 4 x tickets to €500 welcome freerolls.

  • Available to all new UK players age 18+
  • Minimum deposit of £10 required
  • Tournament tickets expire after 7 days, freeroll tickets after 45 days
  • Cash game tickets can be used on 2c/4c NLH tables only
  • Cash game tickets have playthrough requirement of 500 flops seen before winnings are released.

Unibet Poker £500 Playthrough Bonus

Instead of offering matched deposit bonuses, as many other sites do, Unibet gives a  playthrough bonus to new players, automatically activated when the first deposit is made. For UK players the value of this bonus is a generous £500 and is released in incremental amounts when rake targets are achieved. Unless you’re a seasoned grinder, you’re unlikely to be able to unlock all of it, but as the bonus is released in increments, all players should be able to release some of it.

  • Players have 60 days to complete the playthrough bonus.
  • Visit Unibet Poker for the full terms and conditions of both these offers.
  • Always gamble responsibly.

More Unibet Poker Offers

Further offers, available to both new and existing players tend to change every couple of months, but there are usually at least two short-term offers running at any time. 

A recent example of one of these is the HexaPro Daily Races. These are leaderboards, with three tiers (low stakes, mid stakes and high stakes), awarding a total of €1,000 per day in prizes to the top-performing players. Players earn leaderboard points for playing (regardless of the result). It's also worth noting that you’re not up against everyone on the site, as players from Sweden, Belgium, Denmark and the Netherlands aren’t allowed to participate in leaderboard promotions.

Unibet Poker Daily Specials

In addition there are daily specials, with each day focusing on a different game format. 

Mondays: Short Stack Master

A short stacked PLO cash game special which runs every Monday from 4 pm-midnight. The player who builds the biggest stack during the session wins a €50 PLO cash game ticket.

Tuesdays: Bubble Burster

On Tuesdays several special bubble burster tournaments take place. These have fast blinds, until the prize money kicks in, at which point they slow down. Players win extra prizes for winning more than one such tournament on the same day.

Wednesdays: Wild Wednesday

Wednesday is rebuy tournament day, but with a difference, as the rebuys cost a quarter of the price of the original buy-in. All tournaments are micro-stakes with €1 and €2 buy-ins, ensuring a lot of fast-paced all-in action.

Thursdays: Deepstack Legend

A cash game promotion at the 5c/10c No Limit Hold’em tables, where players can buy in for 500-1000 big blinds. The player who builds the biggest stack during the session, which lasts from 4 pm-midnight wins a €100 cash game ticket.

Fridays: Banzai Bonanza

On Fridays a €50 table is added alongside the regular €1, €5 and €20 Banzai tables in Unibet Pokmer’s unique short stack cash game poker dojo! Between 4 pm-midnight players also receive points towards an extra Banzai leaderboard.

Saturdays: HexaPro Extreme

Unibet’s jackpot sit-and-go offering HexaPro is the focus of Saturday’s daily promotion, with the 100x jackpot multiplier increased to 125x.

Sundays: Stellar Sunday

Like most online poker sites, Sunday is the big day for tournaments, with bigger guarantees and higher participation than on any other day of the week. Special avatars are awarded to the winners of the key tournaments on the schedule.

The winners of several of these promotions also receive an exclusive avatar.

Online Cash Games at Unibet Poker

No Limit Hold’em and Pot Limit Omaha are the games offered and as Unibet Poker is a recreationally focused poker site, you won’t find big buy-in games, with the largest regular tables available being those with €2/€4 blinds and a maximum buy-in of €400. The minimum buy-in at the tables with the smallest blinds (2c/4c) is just €2. Cash game tables are 6-handed.

Players can buy in for between 50-100  big blinds for all regular cash games, but look out for the Thursday evening Deepstack Legend tables where players can buy in for up to 1000 big blinds!

Entering cash games on Unibet Poker is easy, you simply select the stake level you wish to play at and the software automatically finds a seat for you. There is no way to select a specific table manually,   safeguarding against predatory behaviour, known as bumhunting.

The only notable cash game format missing on Unibet Poker is a fast fold variant. However, Unibet Poker makes up for this with its own unique cash game variant, Banzai! (see below).

Unibet Poker Multi-Table (MTT) Tournaments

Unibet Poker’s MTT offering is focused on the casual player rather than the pro grinder. Buy-ins for most daily tournaments range from €1 to €50, but the price to play does crank up on Sundays when the €100 Supernova, with a €20,000 guarantee takes place. The monthly Supermoon is the site’s biggest offering with a €250 buy-in and a €40,000 guarantee.

Tournament formats offered include slow, regular and turbo-paced games and like many sites nowadays, progressive knock-out (PKO) is one of the most popular formats, commanding a significant chunk of the schedule. Most tournaments are No Limit Hold’em but several Pot Limit Omaha is also included. 

The fees charged on Unibet Poker MTTs range from 4-8%. Tournament fees are lower than at most online poker sites and at 4.8% Unibet Poker’s PKO fees are the lowest in online poker for that format.

The current Unibet Poker MTT schedule was launched in late 2022 and is focused on the needs of recreational players. This includes ending tournaments at a reasonable hour so that players with jobs can still get a good night's sleep, even if they go deep in a tournament.  The site’s tournament team has also been inventive with names, with the most notable new MTT on the schedule proudly calling itself the Slobberknocker. 

The satellite system is also very flexible, with tickets being awarded to winners, rather than automatic registration into the target tournament. The tickets awarded are generic rather than being restricted to specific tournaments, so if you qualify for a €25 buy-in tournament you are not obliged to play in it and can choose to enter any other tournament with a €25 buy-in instead. They also have flip satellites, where you are all-in from the start and hope to get lucky. While there is no skill involved in this format, they are rake-free.

Unibet runs several online poker festivals every year, where guarantees are bigger than usual.

Unibet Poker HexaPro Tables (Jackpot Sit & Go)

HexaPro is Unibet Poker’s 3-handed jackpot sit & go offering, where the prize pool is randomised and the gameplay is fast and furious. Prizes can be as low as 1.5x or as high as 1000x the buy-in and level length vary, depending on how big a prize is being played for. HexaPro is available for €1, €2, €5, €10, €25, €50 and €100 buy-ins. You can’t choose your opponents, you simply buy into your preferred game size and the software seats you automatically once 3 players have registered. A random draw takes place before the first cards are dealt so you only know how much you’re playing for when the tournament begins. 

Unibet Poker Sit N Go Tournaments

As per the cash games lobby, specific Sit & Go tables cannot be chosen, players simply select a buy-in amount and are automatically seated. The tournament starts when all seats have been taken, but until it does, the screen names of players waiting to play are not displayed, ensuring that weaker players can't be stalked and preyed upon. Not all sites provide such a layer of protection for the average joe recreational player. Poker can be fun, but it's less so when you’re being eaten alive by hungry piranhas and this feature helps to level the playing field for recreationals.

NLH sit & go tables on Unibet Poker are available in 5-handed and heads-up formats. There are however no PLO sit & go tables. Buy-ins range from €1 to €100.

Unibet Poker Banzai Tables (Short stack cash game)

Banzai is a cash game format that is unique to Unibet Poker. It is essentially a 5-handed cash game where you can only buy in with 10 big blinds. Additionally, there is an avatar-based promotion linked to the game that rewards players for going all-in or calling an all-in, with the ultimate goal of building the biggest stack of the day, for a cash prize. The game’s sound effects say “Banzai” every time someone goes all-in. Needless to say, you hear “Banzai” a lot, almost every other hand. Banzai is available at 3 different buy-in levels: €1, €5 and €25. 

Unibet Poker Live Events

Launched in 2007, the Unibet Open is a well-established live event brand with a €1,100 buy-in main event. Unibet Open events are about more than just poker, with parties and off-the-table activities playing a prominent role. There are usually 2-3 Unibet Opens each year, in locations such as Malta, Paris and Bucharest and they are live-streamed, so when you make the final table, your family and friends (if you have any) can tune in and watch you go for glory!

Unibet Poker runs exclusive online satellites to Unibet Opens, with winners receiving an entry to the main event, 4 nights of hotel accommodation, cash for travel expenses and they feed you. Not just breakfast, but dinner too! Online Qualifiers are treated well with high-quality goody bags that include hoodies, t-shirts and caps and there are often freerolls and last-longer competitions to participate in for extra prizes. 

Satellites to the lower buy-in Unibet Deepstack Open series also take place on Unibet Poker. When there are no Unibet Opens scheduled, Unibet Poker hosts online satellites to 3rd party live events instead, such as the Patrik Antonius Poker Challenge and The Festival series.

Unibet Poker Community and Ambassadors

As a site for recreational players, it’s no surprise that the community plays an important role at   Unibet Poker. The Unibet Community is an extensive forum in which players can discuss all things related to poker and is moderated by staff who run the poker site, so it also acts as a front line for feedback and suggestions.

Unibet Poker sponsors the Chip Race podcast, an award-winning show presented by David Lappin and Dara O’Kearney, who are also sponsored pros for the site. Their show airs about every two weeks, but this varies, depending on their busy schedule, as both are active players who play both live and online. Dara is also a published poker author, having co-written several books on topics such as satellite strategy, PKO strategy and the GTO (game theory optimal) approach to poker. These are widely regarded as some of the best poker books in print.

Unibet Poker Lobby and Gameplay Features

The lobby is dark and easy on the eye, with the different gameplay sections prominently displayed. There is easy access to all the additional info you need about how to play, promotions, community, live events and gameplay stats. Any available tickets you have for a game type are easily accessible within each section.

The tournament lobbies are busy with info, which can be daunting for new players, but it’s all essential data that you need when playing tournament poker and just takes a bit of getting used to.

The tables themselves are well designed, with several different skins available that change the appearance and colour schemes. There is no chat facility, however, there are several emojis and custom graphics that can be used to communicate in some way with other players at the tables.

A significant feature of Unibet Poker tables is that players can change their screen name, up to 3 times a day, so those that want to remain anonymous can. This prevents other players from mining data and figuring out any weaknesses in your game.

One notable missing feature is the ability to make notes on your opponents, but this is a practical omission due to the anonymous nature of the site, as such a feature has little value when players can change their screen name regularly.

Tracking software and HUDs do not work on Unibet Poker and this is a significant player protection feature, as most recreational players do not even know what a HUD is, but pro players widely use them (when permitted) to increase their win rate over less knowledgeable opponents. 

Unibet Poker Traffic

At peak times there are over 1000 concurrent cash game players on Unibet Poker with an average of around 600 players. MTT participation is lower than on many other sites, with most tournaments hosting under 100 runners, however, there is plenty of choices and there are usually several available to enter at any one time. Like most sites, Sunday is the busiest day.

Unibet Poker Rake and Fees

Unibet Poker have the lowest fees for MTTs in the industry. Regular tournaments have fees that are a maximum of 8% of the buy-in, while the fee is just 4.8% for the most popular format, PKO tournaments. Flip satellites have no fee at all.

For sit & go games the fee for 5-handed tables is 5% while 3% is charged for the heads-up version.

Rake in cash games varies depending on the buy-in of the game:

  • The smallest micro stakes games with 2c/4c blinds deduct  2% from the pot, with a 50c cap per hand
  • Games with 5c/10c blinds take 3.5% with a cap of €1 per hand
  • Games with 15c/25c blinds take 4.5% with a cap of €2 per hand
  • Games with 25c/50c blinds take 5.5% with a cap of €2 per hand
  • Games with 0.5c/€1 blinds and higher deduct 6%, with a cap of €3 per hand
  • There’s a 50% reduction in rake taken if fewer than 4 players are starting a hand
  • No flop no drop - no rake when a hand ends before the flop

Unibet Poker Online Poker User Experience

Available via mobile, tablet or desktop, Unibet Poker looks the same and has the same functionality, whether you’re using the browser version, download version or the app. Games are optimised for each platform, with the same look, feel and product range. There are only a few very small differences when using Unibet Poker on different platforms, for example when using it on a mobile or tablet, the bet slider is positioned vertically, as opposed to horizontally when using a desktop.  Overall there are very few differences, it's the same functionality and Unibet Poker brand experience on all platforms.

Mac users may encounter issues when installing the download client, but there’s an easy fix and plenty of advice on how to do it within the Unibet Community forum.

Unibet Poker Mobile Poker

The Unibet Poker Mobile app is available for iOS and Android. It also has a similar look and feels to the download and browser versions, with the same navigation and layout. The bet slider is perhaps a little smoother and easier to use than on the browser version.

Payment Method
Name
Deposit Amount
Withdrawal Amount
Withdraw Time
Trustly
Trustly
£10 Min - £10000 Max
-
-
Visa Electron
Visa Electron
£5 Min - £10,000 Max
£10 min
3-5 Days
Maestro
Maestro
£5 Min - £10,000 Max
-
-
MasterCard
MasterCard
£5 Min - £10,000 Max
-
-
VISA
VISA
£5 Min - £10,000 Max
£10 min
3-5 Days
Bank Transfer
Bank Transfer
£10 min
£10 min
1-5 Days
PayPal
PayPal
£10 min
£10 min
1-3 Days

Deposit and Withdrawal Methods at Unibet Poker

UK players are not allowed to use credit cards, but several other payment methods are available, including debit cards, Apple Pay, Skrill, Neteller, Ecopayz, Revolut, Paypal, Trustly, Starling and bank transfers. Cryptocurrencies are not accepted. The minimum deposit is £5, but some payment methods have £10 minimums. You can deposit in several different currencies, but the gameplay in the Unibet Poker client is in euros.

The payout time varies depending on the method used, with some options completing payment within the same (working) day, and others taking up to 3 days to be fully processed. Bank transfers are available and other methods can only be used to withdraw if they have already been used to make a deposit.

Unibet Poker Sign-Up Process

The signup process at Unibet Poker is quick and easy. 

  1. Visit Unibet and click on the prominent yellow ‘REGISTER’ button
  2. Select the UK from the country list and choose your preferred language
  3. Choose your welcome offer (sportsbook and casino offers are included, but if you’re joining to play poker, we suggest you select the “get £20 extra to play with and £500 playthrough bonus” option).
  4. Enter your details, including name, email address, and date of birth and choose a password.
  5. Enter your address and contact phone number.
  6. Give your permission (or not) to receive promotional marketing messages and your preferred method of receiving them.
  7. You will be given the option to set deposit limits at this point and activate reality check warnings.
  8. A code is sent to your email address and is used to confirm your account upon first login.

You can deposit straight away, but you will be asked to verify your account to confirm your identity, which is also a straightforward process. It can take up to 48 hours to complete but is usually done within an hour or two. Before making your first withdrawal you may also be asked to verify the payment method used. This may seem like a hassle but it's there for the protection of the players. It would be worrying if checks like this did not take place.

Unibet Poker Loyalty Program

Game Lab is Unibet Poker’s unique learning academy plus a stats and achievements centre. Its purpose is to help players learn more about the game, about tournament and cash game strategy and to analyse playing stats and improve poker skills. Game Lab is also linked to Unibet Poker’s loyalty scheme, as some of the features and content can only be accessed by reaching specific levels on the program.

So how does the loyalty scheme work? For every 1c of rake/fees, you pay you are awarded experience points (XP). Keep reading, the dungeon master will explain. As you collect XP you gradually move up through a series of levels, collecting awards each time you reach the next stage. 

Awards include bonus points, tournament tickets, freeroll access, cash, bonus point multipliers and access to content within Game Lab. Bonus Points have a redemption value and can be exchanged within the Bonus Shop on the client for a cash game, HexaPro, Sit & Go or MTT tickets. 

Initially, the targets are quite small and it doesn't take too much play to move up a few levels, but the target number of XP required to move up gradually increases and it becomes much harder to progress. Most recreational players won’t get anywhere near the top levels, but they still get a bunch of rewards, even at the lower ranks of the program.

Unibet Poker also has monthly missions, which are a series of challenges that need to be completed to receive additional awards. The challenges within these missions are varied and can be as simple as visiting a specific section of the lobby, or more difficult to achieve, such as winning two hands in a row, or being dealt a specific starting hand. There is also a sign-up mission which further rewards new players with even more challenges to complete. It’s a good way to get to know the site and sample the different poker games on offer.

Unibet Poker Customer Support

Although Unibet does not provide telephone support, they do provide support via live chat and email, but most of the time you won't need to contact them at all, as the online help centre has the answers to most of the questions that you might need to ask. If you send an email you receive an automated reply first and then you get an actual reply sometime later. If you have an urgent enquiry, live chat is recommended as the quickest way to get in touch with Unibet support.

Social:
Available Hours: 24/7
Phone: +00 207 257 8701

Responsible Gambling Features at Unibet Poker

In 2022 Unibet won the Social Responsibility of the Year award at the Global Gaming Awards, for the third year in a row, and for good reason. 

Unibet has a range of responsible gambling features to help you stay in control. These include a reality check pop-up that appears every 30, 60 or 90 minutes to warn players how long they have been online and how much they have staked, won or lost. Deposit and loss limitations can also be set and in fact, a suggestion to do so is included during the sign-up process. 

Our Verdict

Unibet Poker is a great site for casual players looking for fun games with relatively easy opponents. It's also good for people who are new to the game and are considering playing poker for the first time. The software is easy to use and presents the same look, feel and functionality on all platforms. With a browser version available, there’s actually very little need to use the download version. 

The product range may not be as extensive as many other sites, but it ticks all the most important boxes. Tournaments are optimised for the recreational player, so there’s no need to stay awake until the wee hours if you run deep and there’s plenty to choose from in a variety of different formats.

There’s a good range of deposit options and with £20 of free poker tickets and a £500 playthrough bonus for UK players, Unibet Poker is a good choice for poker players of all levels.

However, it may not be suited to all poker pros as there is no traditional rakeback and tracking software/HUDs do not work. Even though these features are not available, the softness of the games and frequent overlays in tournaments make it a good option for those pros who aren’t reliant on a HUD to make a profit. 

Visit Unibet Poker

Unibet Information

📧 Email:

Support Hours:
24/7
📍 Address:
Camilleri Preziosi, Level 2, Valletta Buildings, South Street, Valletta VLT 1103, Malta

Supported Platforms

Android

App

Desktop

iPhone

Mac

Mobile

Tablet

Windows

Other Information

Website:
Social:

FAQ

Does Unibet Poker have telephone support?

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How long do tournaments take on Unibet Poker?

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Is rakeback available on Unibet Poker?

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Who is eligible to play on Unibet Poker?

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Is Unibet a reliable operator

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Please note the following terms and conditions of Unibet
1 General Introduction, definitions and stipulations
1.1 “Unibet" is Trannel (International) Ltd, a company duly registered on 28 March 2000 under the laws of Malta, with Company Registration No. C 26127, and having its registered office and business address at “Fawwara Bldgs", Msida Road, Gzira GZR1405, Malta; Tel. +356 2133 3532; Fax +356 2133 3577; website www.unibet.com. 1.2 The “Unibet Rules" are the terms and conditions constituting the complete, final and exclusive agreement between the Account Holder and Unibet, and governing the contractual relationship between Unibet and the Account Holder. The Unibet Rules supersede and merge all prior agreements, representations and understandings between the Account Holder and Unibet. By opening a Unibet Account, registering, logging-in, using the Services, participating in the games, or accepting any Prize, a visitor or an Account Holder fully understands and agrees: a. to become a party to the Unibet Rules, b. that he/she has read, understood and will be adhering to these Terms and Conditions, and c. that he/she shall abide by all its terms. Unibet may update, amend, edit and supplement the Unibet Rules at any time. Any substantial amendment to the Unibet Rules shall be notified in advance by Unibet to the Account Holder before coming into effect. All references in the Unibet Rules to the singular shall include the plural and vice versa. All references to “the” shall include “a/an” and vice versa. 1.3 An “Account Holder” is an individual having a contractual relationship with Unibet by creating a Unibet Account on the Website. 1.4 A “Unibet Account” is an account held by an Account Holder, for bona fide transactions, with a strict aim to establish a normal commercial relationship with Unibet and with the strict purpose of conducting betting and other gaming and gambling transactions. 1.5 The “Contract” is the contractual relationship between Unibet and an Account Holder and shall be constituted under and governed by the Unibet Rules i.e. the "Terms and Conditions". 1.6 The "Governing Authorities" are the authorities of Malta. 1.7 The "Governing Law" is the law of Malta. 1.8 The "Place of the Contract" is Malta. 1.9 The “Regulator” is the Malta Gaming Authority, which is a regulatory authority established by Maltese law to govern all forms of gaming in Malta. For more information, please go to www.mga.org.mt. 1.10 The "Website" is the internet gateway accessible through the internet address www.unibet.com where all current and relevant information regarding Unibet's operations is published, and through which the Services are provided to the Account Holders. 1.11 The “Services” are the gaming and betting offers provided by Unibet to the Account Holder through the Website. 1.12 The "Gaming and Betting Duty" refers to the special tax applicable on gaming and betting in Malta. 1.13 A "Card" refers to all types of cards with a function of "payment", "charge", "debit", "credit", "virtual" and/or similar. 1.14 A "Payment Solution Provider" is an intermediary acting as a payment agent for various different payment methods. 1.15 A "Financial Institution" is a bank and/or other institution regulated by an applicable domestic financial services Act or similar. 1.16 “Force Majeure" refers to any occurrence or condition beyond one's reasonable control which leads to a delay or default in the performance of the affected party's contractual obligation and shall, for the purposes of the Unibet Rules, include Acts of God, government restrictions (including the denial or cancellation of any necessary licence where such denial or cancellation is made through no fault of the affected party), wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, floods, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected. 1.17 “Client Application” shall mean the web browser application opened by the Account Holder in order to use the Services. 1.18 “Software” shall mean all software used by Unibet to offer and/or operate the Services and/or run the Client Application. 1.19 A “Prize” is an amount, a bonus or a reward that can be won by the Account Holder. 1.20 An “Inactive Account” is a Unibet Account which has not recorded any log-in and/or log-out for a period exceeding 12 consecutive months. 1.21 All trademarks, service marks and trade names as well as images, graphics, text, concepts or methodologies (collectively the “Intellectual Assets”) found on the Website, the Client Application and the material contained therein are the exclusive property of Unibet and/or Unibet’s suppliers and partners. The Account Holder is not entitled to exploit or otherwise use any Intellectual Asset for whatever purpose, except for what is allowed by law.

2 Licences
Unibet has received the approval to provide the Services from the Regulator who issued and regulates the following licences: LGA/CL1/106/2000 issued on 30 November 2010; MGA/CL1/1173/2016 issued on 17 May 2016 – Operating on a gaming system provided by Stakelogic Malta Ltd; LGA/CL1/729/2011 renewed on 8 March 2012 – Operating on a gaming system provided by NetEnt Malta Ltd; LGA/CL1/863/2013 issued on 4 June 2013 – Operating on a gaming system provided by AG Software Limited; LGA/CL1/861/2013 issued on 17 July 2013 – Operating on a gaming system provided by Evolution Gaming Malta Ltd; LGA/CL1/862/2013 issued on 7 August 2013 – Operating on a Gaming System provided by Play’n Go Malta Ltd; LGA/CL1/888/2013 issued on the 28th October 2013 – Operating on a gaming system provided by NYX Interactive Malta Ltd.; LGA/CL1/936/2013 issued on 20th March 2014 – Operating on a gaming system provided by Thunderkick Malta Ltd; LGA/CL1/958/2014 issued on 5 May 2014 - Operating on a gaming system provided by Yggdrasil Gaming Ltd; LGA/CL1/1055/2014 issued on 12th March 2015 – Operating on a gaming system provided by Relax Gaming Limited; MGA/CL1/1129/2015 issued on 5 October 2015 – Operating on a gaming system provided by Greentube Malta Ltd; MGA/CL1/1299/2017 issued on 24th January 2017 – Operating on a gaming system provided by Authentic Gaming Ltd LGA/CL2/106/2000 issued on 1 July 2010; LGA/CL2/668/2010 issued on 5 December 2011 – Operating on a gaming system provided by Kambi (Malta) Ltd; LGA/CL3/927/2013 issued on 9 January 2014 – Operating on a gaming system provided by Relax Gaming Limited.

3 Account rules
3.1 Creation of a Unibet Account 3.1.1 An individual cannot participate in a game for money unless that individual is an Account Holder. To be registered as a player, an individual must submit an application for registration and provide at least the following information: a. date of birth (showing that the player is over eighteen (18) years of age); b. player's first and last name; c. player's place of residence; d. player's valid email address; and e. a username and a password 3.1.2 An individual applying to become an Account Holder warrants and represents not to be under the age of eighteen (18) years. Minors cannot register as a player and cannot hold a Unibet Account. Unibet reserves the right to request proof of age and perform checks in order to verify the information provided. A Unibet Account may be suspended until satisfactory proof of age is provided. 3.1.3 An individual applying to become an Account Holder furthermore warrants and represents: a. to be a physical person (a legal entity will not be accepted as an Account Holder); b. not to be a resident of Afghanistan, Australia, Denmark, Estonia, Ethiopia, France and other French territories, Hong Kong, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Pakistan, Philippines, Portugal, Spain, Syria, Turkey, United States of America and other U.S. territories, or Yemen (please be aware of particular country exclusions for Casino - Games - Live Casino, Poker and Bingo); c. not to be a professional player in any sport, competition or league where Unibet offers betting; d. not to be restricted by limited legal capacity; e. not to be acting on behalf of another party; f. not to be classified as a compulsive problem gambler, and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players; g. not to be depositing monies originating from criminal and/or other unauthorised activities; h. not to be depositing monies through a Card which the Account Holder is not authorised to use and/or utilising a Card in a jurisdiction in which betting and gaming are prohibited; i. not to be conducting criminal activities whereby a Unibet Account is directly or indirectly involved; j. not to be holding an active account with another legal entity which is part of the same group as Unibet, meaning other entities directly or indirectly controlled by Kindred Group Plc; k. not to use the Services if it is illegal in his/her country of residence or otherwise restricted for him/her to open a gaming account, purchase or use services from Unibet and/or otherwise participate in the games offered. It is the Account Holder’s responsibility to ensure his/her use of Unibet’s Website and Services is legal; l. not to find the Website or the Services offensive, objectionable, unfair, nor indecent; and m. to maintain his/her Unibet Account details up-to-date in terms of the following: first and last name, country of residence, valid email address and phone number. 3.1.4 An individual applying for a Unibet Account acknowledges and accepts: a. all definitions and stipulations as stated under the Unibet Rules; b. the Unibet Rules as currently published on the Website, as well as any possible future changes to the Unibet Rules; c. that the Place of the Contract is Malta; and d. that the Contract is governed by: (i) the Unibet Rules as published in English; (ii) any regulatory provisions or other decisions made from time to time by the Governing Authorities; and (iii) the Governing Law of the Place of the Contract. 3.1.5 An individual applying for registration warrants and represents that any information provided in their application form is true and correct. Failing this, Unibet will not register the individual, and where that individual has already been registered, Unibet will block the Unibet Account when it becomes aware that the individual has provided false information when registering as a player. 3.2 Management of the Unibet Account 3.2.1 Unibet reserves the right at its own discretion and at all times, to: a. decline to open a Unibet Account and/or to close or suspend an existing Unibet Account without any explanation whatsoever; b. decline to accept deposits without any explanation whatsoever; c. request documents to verify: (i) the identity of the Account Holder, (ii) his/her authorisation to use a specific Card and/or (iii) other facts and information provided by the Account Holder. Such request may be made at any given moment and Unibet reserves the right to suspend an account pending investigation; d. transfer and/or license, without prior notice, data regarding an Account Holder to any other legal entity, in any country, ultimately managed and controlled by Kindred Group Plc., subject to Unibet guaranteeing that the said data at all times is transferred and managed in accordance with applicable laws, data protection acts and/or similar; e. transfer and/or license, without prior notice, the rights and liabilities regarding an Account Holder to any other legal entity, in any country, ultimately managed and controlled by Kindred Group Plc., subject to Unibet guaranteeing the liabilities being honoured; f. hold and manage funds belonging to Account Holders in accordance with generally accepted guidelines for cash management regarding such funds; this may include a Financial Institution and/or a Payment Solution Provider being entrusted to hold funds in the name of and/or for the benefit of Account Holders; g. forfeit and/or confiscate funds available on a Unibet Account and/or refuse to honour a claim, in the event that, directly or indirectly: (i) the Unibet Rules have been violated; and/or (ii) other unauthorised activities have occurred in connection with a betting event and/or the operation of a Unibet Account (such as, but not limited to, breach of the law or other regulations, breach of a third party’s rights, fraud, and cheating); h. suspend and/or cancel the participation of an Account Holder in the games, promotional activities, competitions or other services, whenever Unibet is of the opinion that there are legitimate concerns that a Unibet Account is, has been, or may be used for illegal, fraudulent or dishonest practices; i. suspend and/or cancel the participation of the Account Holder in the Services, and/or forfeit and/or confiscate funds available on their Unibet Account if the Account Holder is found cheating, or if it is determined by Unibet that the Account Holder has employed or made use of a system (including machines, robots, computers, software or any other automated system) designed to defeat or capable of defeating the Client Application and/or Software. 3.2.2 If the Unibet account has been suspended in accordance with the clauses above, and has been suspended for more than 12 months, Unibet reserves the right to charge a monthly administrative fee until the account balance reaches zero. Unibet reserves the right to close the Suspended Account once the account reaches zero balance. If there are no funds on the account, the account will not be charged and it will be closed immediately. 3.2.3 Unibet warrants and represents at all times to: a. manage funds belonging to Account Holders in a secure and appropriate manner; and/or b. absorb the cost of and pay the Gaming and Betting Duty, as applicable, at the Place of the Contract; c. manage data regarding an Account Holder in accordance with applicable laws, data protection acts and/or similar; d. not offer contingencies to customers to proceed to any fund transfer between customers’ accounts. 3.2.4 Unibet shall keep Account Holders' funds separate from Unibet's own funds in a client account held with a Financial Institution approved by the Regulator. 3.2.5 A Unibet Account does not accrue interest. The Account Holder shall not treat Unibet as a financial institution. 3.2.6 An Account Holder can only hold one Unibet Account at a time. In the event that this rule is breached, Unibet reserves the right to block and/or delete the superfluous Unibet Account(s) held by the Account Holder in breach of this clause, and reallocate all the funds to a single Unibet Account. No bonus given to the superfluous Unibet Account(s) will be reallocated. 3.2.7 A Unibet Account is non-transferable. It is prohibited for players to sell, transfer or acquire accounts from or to other players. Funds cannot be transferred between Unibet accounts. 3.2.8 An Account Holder shall not allow any other individual, including any minor, to use or reuse its Unibet Account, access and/or use any material or information from the Website, accept any Prize, or access and/or participate in the Services. 3.3 Responsible gaming – Account settings 3.3.1 An Account Holder may, in the Unibet Account settings: a. set a limit on the amount that they may wager or deposit into their Unibet Account within a specified period of time, depending on their country of residence; b. exclude themselves from playing for a definite period of time. 3.3.2 An Account Holder who has set a limit as above in a) may change or revoke the limit in the Unibet account settings. Increasing or revoking a limit takes effect seven days after Unibet has registered the change. Decreasing a limit takes effect immediately after Unibet has registered the change. Unibet shall not accept a wager from an Account Holder contrary to a limit or exclusion set by themselves as above. 3.3.3 If Unibet believes that a player’s gambling will cause them financial or personal difficulties, Unibet reserve the right to close their Unibet Account. 3.3.4 Kindly be advised that gambling can be addictive. If a player deems to require help to overcome any such addiction, they should kindly follow this link to the Responsible Gaming page of the Website. 3.4 Inactive accounts 3.4.1 An “Inactive Account" is a Unibet Account which has no record of any log-in and/or log-out for a period exceeding twelve (12) consecutive months. 3.4.2 Unibet reserves the right to charge a monthly administrative fee for Inactive Accounts. The monthly fee for Unibet Accounts held in euros is set at EUR 5. The following monthly fees apply to Unibet Accounts held in other currencies: BGN 10, BRL 13, CAD 7, CHF 5, CZK 130, DKK 35, GBP 4, HRK 38, HUF 1320, LTL 17, NOK 40, PLN 20, RON 20, SEK 50, and USD 7. The administrative fee will be charged and deducted from the Inactive Account at the beginning of the month following the month in which the Unibet Account became inactive. 3.4.3 Unibet reserves the right to close the Inactive Account once the account reaches zero balance. All Account Holders whose Unibet Accounts remain inactive for 12 months will be notified within 30 days prior to any fees being charged to their Unibet Accounts. The Account Holders may therefore reactivate their Unibet Accounts by logging in/logging out or withdrawing their funds within the 30 days’ time window without incurring any fees. Should any Account Holder reactivate their Unibet Account within three months, they will be refunded any inactivity fees. 3.4.4 Unibet reserves the right to remit the balance on an Inactive Account to the MGA, in accordance with the Remote Gambling Regulations, if: a. no transactions have been recorded on a Unibet Account for a period of 30 consecutive months; and b. Unibet has made reasonable efforts to contact the Account Holder of the Inactive Account but the Account Holder could not be satisfactorily located or the required payment instructions were not available. Once the balance is remitted to the MGA, the money will be forfeited and the Inactive Account closed. 3.5 Chargeback 3.5.1 Subject to the sub-clauses below and without prejudice to Unibet’s right to seek redress under any applicable legislation, regulation, enactment or policy, or under any other provision of the Unibet Rules, Unibet shall have the right to block a Unibet Account when a chargeback has been requested in relation to that Unibet Account. 3.5.2 When a chargeback has been requested, Unibet will send a “Chargeback Notice” to the Account Holder at the email address mentioned in the Account Holder’s details, in order to seek confirmation of the Account Holder’s identity and of the payment method used to credit to the Account Holder’s Unibet Account any funds entirely unrelated to a chargeback (“Untainted Funds”). In the absence of confirmation by the Account Holder of the Account Holder’s identity and of the payment method used to credit Untainted Funds to the Account Holder’s Unibet Account, following a Chargeback Notice, Unibet will send two written reminders to the Account Holder at the email available to it, each of which will be subject to a processing fee of fifty (50) GBP drawn on any Untainted Funds. 3.5.3 Where a Unibet Account has been blocked due to a chargeback and the Account Holder has not: a. logged in to the Unibet Account for a period of thirty (30) consecutive months; or b. confirmed to Unibet his identity and the details of the payment method used to credit Untainted Funds to the Account Holder’s Unibet Account and then requested a withdrawal; any Untainted Funds on the Unibet Account will be treated as though they were funds on an Inactive Account and Unibet will remit the balance on the Unibet Account of the Account Holder to the MGA. 3.6 Closure of a Unibet Account 3.6.1 An Account Holder may close their Unibet Account by contacting Unibet’s Customer Support using the contact details provided in the “Get Help” section on the Website (www.unibet.com/help), either by phone or email. Any funds in the Unibet Account will be remitted to the Account Holder. 3.6.2 Should an existing Unibet Account be closed, any obligations already entered into will be honoured. 3.6.3 Account Holders who wish to recover funds held in a closed, locked or excluded account are advised to contact Customer Support. 3.6.4 In case of closure of their Unibet Account due to gambling addiction or fraud, an individual must not open a new Unibet Account. Unibet will not be liable should the individual succeed in opening a new account, nor for any direct or indirect consequential damages. Unibet reserves the right to close an account opened in breach of this rule at any point.

4 Payment rules
4.1 Deposits to and withdrawals from a Unibet Account shall at all times be made through a Financial Institution or a Payment Solution Provider. Procedures, terms and conditions, availability, and duration for deposits/withdrawals may vary depending on time as well as the country and Financial Institution in question. Current advice is available when logged in on the Website under the headings "Deposit" or "Withdrawal". 4.2 Unibet will not make a payment in excess of two thousand Euros (or its equivalent under the operational currency) to an Account Holder out of his/her Unibet Account before the Account Holder's identity, age and place of residence have been sufficiently verified. 4.3 Unibet may appoint a Payment Solution Provider to act, receive deposits, hold and manage funds, and/or expedite withdrawals, on behalf of Unibet. 4.4 Unibet does not accept cash funds sent or delivered directly to Unibet or a Payment Solution Provider. 4.5 Unibet will credit to the Unibet Account all funds received by Unibet from or on behalf of the Account Holder, or owed by Unibet to the Account Holder. 4.6 Method of payment/withdrawal from/to Unibet Account 4.6.1 An Account Holder is only allowed to: a. make deposits to his Unibet Account with his personal Card or via his personal account created with one of the Financial Institutions or their licensees; b. request withdrawals of funds held on his Unibet Account to his personal account created with one of the Financial Institutions or their licensees. 4.6.2 An Account Holder is responsible for providing Unibet with the correct details of his personal account for the purpose of withdrawals from his Unibet Account. 4.6.3 An Account Holder must not allow third parties to use his Unibet Account to make deposits to or withdrawals from his Unibet Account. 4.6.4 It is the Account Holder’s sole responsibility to ensure that he complies with the above provisions. 4.7 Unibet shall not accept a wager from an Account Holder unless a Unibet Account has been established in the name of the Account Holder and there are adequate funds in the Unibet Account to cover the amount of the wager, or funds necessary to cover the amount of the wager are provided in an approved manner. 4.8 Unibet shall not deal with the credit balance of a Unibet Account except: a. to debit from the Unibet Account a wager made by the Account Holder or an amount the Account Holder indicates they want to wager in the course of a game they are playing or about to play; b. to remit funds standing to the credit of the Unibet Account to the Account Holder, at the Account Holder's request, in terms of regulation 37 of the Remote Gaming Regulations; c. to pay reasonable bank charges for deposits received and funds withdrawn; or d. as otherwise authorised by the Remote Gaming Regulations. 4.9 The balance of a Unibet Account may turn negative in case of chargeback. 4.10 Withdrawals from a Unibet Account are made through payments addressed to the Account Holder or transferred to a bank account held in the name of the Account Holder, as advised by the Account Holder. Whenever possible, Unibet will restrict withdrawals to be made only to the same account utilised by the Account Holder to make deposits. 4.11 When an Account Holder wishes to withdraw funds they have deposited into their Unibet Account but have not wagered in any game or sport betting offer, Unibet reserves the right to refuse to transfer the funds to another bank account than the one the funds originated if Unibet suspects fraud and/or money laundering. 4.12 Depending on the payment method chosen by the Account Holder, minimum and/or maximum deposit limits may apply. 4.13 Unibet reserves the right to charge the Account Holder for administrative costs resulting from withdrawals made by the Account Holder, as indicated on the Website. 4.14 Placing a bet through the Internet may be illegal in the jurisdiction in which an Account Holder is resident and/or domiciled; if so, the Account Holder is not authorised to use a Card for the purpose of placing a bet. 4.15 The participation of an Account Holder in the Services in a jurisdiction where such participation is prohibited by law shall not affect any stakes or payment made to and accrued for the benefit of Unibet. 4.16 Unibet, the Regulator or any Governing Authority can monitor or request to review all transactions to prevent money laundering. All suspicious transactions detected by Unibet will be reported to the Governing Authorities. 4.17 It is the sole responsibility of the Account Holder to pay and proceed with all necessary diligence in relation to taxes on any Prize, if and where applicable.

5 Security rules
5.1 Unibet upholds strict confidentiality regarding all relations with the Account Holder. However, if required by the Governing Authority, a judge or, when required to do so by law, another public authority, and/or in the event of an Account Holder violating the Unibet Rules, data can be disclosed to a third party for investigation purposes. 5.2 The Account Holder is given a personal account number. The Account Holder chooses a password and a username. It is the Account Holder's own responsibility not to share this information. If the Account Holder has reasons to believe that others have become aware of this information, the Account Holder should immediately contact Unibet's Customer Support and a new password will be issued. Unibet is not required to maintain usernames or passwords. If the Account Holder misplaces, forgets, loses, or shares with a third party their username and/or password, or is otherwise unable to enter the Website or any Service for any reason other than Unibet’s error, Unibet will not be responsible and will not be held liable for any claim regarding that Unibet Account. 5.3 All telephone communications between the Account Holders and Unibet are recorded for security and training purposes and/or compliance with accounting and finance regulations. 5.4 All electronic communications between the Account Holder and Unibet are kept on record for compliance with accounting and finance regulations. 5.5 Card deposits may, from time to time, be partially and/or fully declined subject to certain security systems managed in collaboration with a Payment Solution Provider and/or a Financial Institution. Such security measures may decline Cards that are legitimate, but which nevertheless it may not be possible to process at a particular time. Unibet's personnel do not control the said systems, nor do they have any knowledge of the reasons for any deposits being declined. 5.6 Unibet may request documents to verify the identity of the Card user and/or authorisation to use a specific Card and/or other facts and information provided by the Account Holder before expediting deposits and/or withdrawals. This may cause slight delays. From time to time, chargebacks are received and these will be treated in accordance with Unibet procedures. 5.7 It is illegal to use and/or abuse an error or an instance of incompleteness on the Website, and/or in the Client application, and/or in any of the Software and/or Services provided on the Website. Should the Account Holder detect or become aware of such an error or incompleteness, they shall: a. refrain from taking any advantage whatsoever thereof; b. keep strictly confidential such error or incompleteness; c. upon detection or becoming aware of such error or incompleteness, notify it to Unibet by sending an email to [email protected]. Without prejudice to other remedies available under law or equity, should the Account Holder not comply with this clause, Unibet: a. shall be entitled to full compensation for all costs that may be associated with the error or incompleteness, and harm resulting from the breach of this clause by the Account Holder; b. reserves the right to, notably but not limited to, block the Account Holder’s Unibet Account, and/or freeze or subtract all or part of the Unibet Account balance without prior notice, in order to cover part or all of the damages suffered or envisaged to be suffered by Unibet. 5.8 An Account Holder’s identity will be determined on the basis of all or a combination of information, such as name, mailing address, email address, credit/debit card number, and any other type of identification that may possibly be required.

6 Disclaimer
6.1 The Unibet Rules as published in English and as amended from occasionally govern the Contract. Translations into other languages are made as a service and in good faith. In the event of discrepancy between the English version and a translation, the English version shall prevail. 6.2 The Account Holder is advised to comply with applicable legislation in the jurisdiction in which they are domiciled and/or resident. Unibet does not provide advice to the Account Holder regarding tax and/or legal matters. Should the Account Holder wish to obtain advice regarding tax and legal matters, they are advised to contact appropriate advisers and/or authorities in the jurisdiction in which they are domiciled and/or resident. 6.3 In the event of Unibet being found liable in any way by a court of law and/or a similar authority with legal competence and/or jurisdiction over Unibet, then Unibet's liability is limited to the amount of the stake, or the Account Holder’s net winnings, whichever is the lesser. Alternatively, when relevant and applicable, the amount recorded in the Unibet Account or the amount transferred into or out of the Unibet Account, whichever is the lesser. 6.4 Unibet reserves the right, at all times, to resolve any dispute, at its own discretion, in accordance with principles of equity. 6.5 Unibet is not affiliated or connected with sports teams, event organisers, or players displayed on its websites, and does not claim any intellectual property rights relating to their name and image, which are used strictly in order to provide the Services. 6.6 Unibet makes no representation or warranty, explicit or implicit, as to the legal rights of the Account Holder to participate in the Services, nor shall any of Unibet’s employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representation or warranty. The Account Holder shall not use the Services, open, use or reuse a Unibet Account, enter the Website, nor accept any Prize if the Account Holder does not fully understand, agree to, wish to become a party to, and comply with, without exception, all the Unibet Rules contained herein, and as these may be amended from time to time. 6.7 Unibet does not acknowledge or accept any liability for damage and/or losses to an Account Holder and/or a third party caused directly and/or indirectly due to the Account Holder: a. making deposits to his Unibet Account via a third party’s Card or account; b. requesting withdrawals from his Unibet Account to a third party’s account; c. providing incorrect details of his personal account for the purpose of withdrawals from his Unibet Account; d. allowing third parties to use his Unibet Account to make deposits to or withdrawals from his Unibet Account. 6.8 The Account Holder should take all appropriate measures to protect the data and/or Software stored on their computer against all damage of any sort or intrusion. 6.9 The connection to the Website and the participation of the Account Holder in any Service is under the Account Holder’s responsibility. 6.10 Unibet does not acknowledge or accept any liability whatsoever for damage and/or losses to an Account Holder and/or a third party caused directly and/or indirectly due to any: a. mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, fault in reading, transaction error, technical failure, technical hazard, registration error, manifest error, cancellation of a game for any reason, Force Majeure and/or any other similar event; b. violation of the Unibet Rules; c. collusion and/or criminal actions; d. advice provided by Unibet; e. failure of Unibet’s central computer system or any part thereof; delays, losses, errors or omissions resulting from failure of any telecommunications or any other data transmission system; and/or f. financial risk and loss, including but not limited to variances in exchange rates; 6.11 The Account Holder understands that the Services offered on the Website are for entertainment value only. The Account Holder is not required to use the Services, and such participation, if elected by the Account Holder, is at the Account Holder's sole choice, discretion and risk. The Account Holder’s interest in the Services and the Website is personal, and not professional. The Account Holder enters the Website for their sole personal entertainment. Any other entrance, access, use or reuse of the Services and/or the Website by the Account Holder/Player is prohibited. 6.12 The SMS notification service is purely for the benefit of the Account Holder. Unibet does not acknowledge or accept any liability whatsoever should there be a mistake in the content of the SMS notifications or should the Account Holder fail to receive the SMS notification(s). 6.13 All information displayed on our Website (including but not limited to scores, results, time of the event, statistics, editorial text etc.) is provided for information purposes only, and not intended to constitute professional advice of any kind. Neither Unibet nor any of its independent providers is liable for any information errors, incompleteness, inaccuracy or delays, or for any actions taken in reliance on information contained therein. 6.14 All Prizes won through competitions, promotions and/or poker tournaments organised by Unibet will be sent within an estimated and not guaranteed delay of six weeks from the end of the competition, promotion or tournament. 6.15 Should the Account Holder’s participation in the Services be interrupted by a failure of the telecommunication system, or of the Account Holder’s computer system, preventing them from continuing to use the Services after they have placed a wager, Unibet shall take all reasonable steps to ensure that its approved computer system enables the Account Holder to resume, upon restoration of the system, the Account Holder’s participation in the Services as at the time immediately before the interruption. If Unibet's system does not enable the Account Holder to do so, Unibet shall: a. ensure that the game is terminated; b. refund the amount of the wager to the Account Holder in their Unibet Account. 6.16 Should a Service miscarry after starting due to a failure on the part of Unibet's computer operating system, Unibet shall: a. refund the amount wagered in the Service, and if the Account Holder has an accrued credit at the time the Service miscarries, credit the monetary value of the credit to the Account Holder’s Unibet Account or, if the said account no longer exists, by paying it to the Account Holder in an approved manner; b. immediately inform the Regulator of the circumstances of the incident; c. refrain from conducting a further Service if the Service is likely to be affected by the same failure. 6.17 Participation in the Services implies knowledge and acceptance of the limits of the Internet, especially: a. technical capacity, response time for consultation, interrogation or transfer of information, risk of interruption, and in general risks inherent in any connection and transmission failure; b. failure in the protection of data; c. contamination risks by potential viruses circulating on the net. Hence, without prejudice to other clauses of this Disclaimer section, Unibet shall not be responsible for (including but not limited to): a. transmission and/or reception of any data and/or information on the Internet; b. any dysfunction of the network preventing the good progress of any game; c. failure of any reception material or communication circuit; d. loss of any data; e. any damage caused by a virus, computing bug or technical failure; f. any damage caused to the materiel of the Player, including hardware and software; g. any failure preventing or limiting participation in a game, or a failure damaging the Account Holder’s system, including their hardware and software. 6.18 Gaming material (whether electronically obtained or obtained by other means) is automatically invalid if counterfeited, mutilated, forged, altered or tampered with in any way, or if illegible, mechanically or electronically reproduced, obtained outside authorised legitimate channels, or if it contains printing, production, typographical, mechanical, electronic or any other errors. 6.19 Unibet is not responsible for lost, late, illegible, incomplete, damaged, mutilated, misdirected or ‘postage due’ mail, requests, Prize claims or entries. 6.20 Unibet’s liability for any error or malfunction included in the games is limited to replacement. Unibet shall not be liable for playing device malfunctions nor attempts by the Account Holder to use the Services by methods, means or ways not intended by Unibet. 6.21 The Account Holder shall hold Unibet, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of Account Holder's: a. entry, use or reuse of the Website; b. use of any Website material; c. entry, use or reuse of the servers used to provide the Services; d. entry, use or reuse of a Client Application; e. participation in the games, chat functionalities and Services; or f. the acceptance of any Prize. 6.22 Under no circumstances, including but not limited to negligence, shall Unibet, its Software and Client application, software suppliers, subsidiary companies, or affiliates be liable for any direct, indirect, incidental, special or consequential damages resulting from the use of or the inability to use Unibet's or its suppliers’ products, Client Application and/or materials. The Account Holder specifically acknowledges and agrees that Unibet is not liable for any defamatory, offensive or illegal conduct of any Account Holder. If the Account Holder is dissatisfied with any Service, or with any of the present Unibet Rules, the Account Holder's sole and exclusive remedy is to discontinue using the Services. 6.23 The Account Holder understands, acknowledges and accepts that any resemblance of names, circumstances or conditions used, depicted, described or suggested in the games operated on the Website with reality is entirely coincidental and unintended. 6.24 The Account Holder understands that Unibet reserves the right to change or remove any of its Services at any time. 6.25 The Account Holder shall review the Unibet Rules as posted on the Website on a regular basis, and not less than once a month.

7 Privacy Policy (including so-called cookies)
7.1 Unibet may collect and process, or authorise another party to process on behalf of Unibet, the personal information of the Account Holder, for the following purposes: a. the provision of its gaming and betting services; b. legal reasons; c. regulatory reasons; d. identification and/or authentication; and e. marketing purposes, based on the opt-in principle. 7.2 Unibet adheres to the Data Protection Act and others relevant regulations, legal notices and/or similar instruments in force at the Place of the Contract, taking account of the Data Protection Directive (EC Directive 95/46/EC) and the Electronic Communications Privacy Directive (EC Directive/2002/58/EC as amended by Directive 2009/136/EC). 7.3 Unibet has adopted best practices when it comes to the principles of email communication with Account Holders. 7.4 All the aforementioned is in place in order to assure Account Holders that at all times personal data is: a. processed in accordance with the rights of the Account Holder concerned; b. processed fairly and lawfully; c. obtained only for a specific and lawful purpose; d. adequate, relevant and not excessive to its purpose; e. accurate and updated; f. kept in a secure manner; g. not kept longer than is necessary for its purpose; h. not transferred to jurisdictions not adhering to the aforementioned Directives; and i. utilised for marketing purposes based on the opt-in principle. 7.5 Unibet will disclose any of its Account Holders’ personal data and any other information and/or records relating to the Account Holder when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law. 7.6 Unibet will instruct and authorise the Financial Institution with which an Account Holder's account is held to disclose any information as may be requested by the Regulator in respect of an Account Holder's account. 7.7 For fraud detection and control purposes, the Account Holder agrees that Unibet has the right to transfer their personal data to third parties, including but not limited to so-called Address Verification System service providers, Payment Service Providers and Financial Institutions. Furthermore, Unibet reserves the right to disclose the Account Holder’s personal data to relevant parties where Unibet has reasonable grounds to suspect irregularities involving a Unibet Account. 7.8 Unibet will keep the Account Holder’s personal data and all the financial transaction details for a minimum period of ten years after the closure of their Unibet Account. Unibet will delete the Account Holder’s personal data if no transaction has ever been registered on the Account Holder’s account, as soon as permitted to do so under the national laws. 7.9 Calls may be recorded and used for training purposes. Content can be disclosed when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law. Calls and electronic communications are stored for one year and then deleted from the system. 7.10 Any and all materials submitted for Prize claims become the property of Unibet and will not be returned. 7.11 Unibet reserves the right to process the Account Holder’s personal data for Customer Relationship Management (CRM) purposes. Only Account Holders who have opted in will receive advertising material. 7.12 The Account Holder’s personal data shall be accessible to Unibet employees within Unibet Group. Unibet shall only disclose the Account Holder’s personal data to third parties other than the Regulator or Government Authorities solely on an opt-in basis or when required to do so by law. The Account Holder has the right to require access to their own personal data and/or has the right to correct and/or erase incorrect and/or inappropriate data. 7.13 Queries regarding data privacy can be sent to [email protected]. 7.14 Cookies, tags and other identifiers ("cookies") 7.14.1 By accepting the Unibet Rules or by using the Service, the Account Holder accepts that Unibet will use cookies. 7.14.2 The Website uses cookies for the following purposes: a. to identify the Account Holder's preferred language, so it can be automatically selected when the Account Holder returns to the Website; b. to ensure that bets placed by the Account Holder are associated with the Account Holder's betting coupon and Account; c. to ensure that the Account Holder receives any bonuses for which they are eligible, and d. for analysis of the Website traffic, so as to allow Unibet to make suitable improvements. Please be aware that it is not possible to use the Website without cookies. If additional information about Unibet's use of cookies is required, please email Unibet on: [email protected].

8 Bonus rules
8.1 General 8.1.1 Unibet regularly organises bonus campaigns for the different gaming products offered. The terms and conditions of the bonus system shall be defined in the bonus terms and conditions tailored to each bonus campaign. Bonuses can be subject to the obligation of wagering them a certain number of times (“Turnaround Requirement”) before they can be withdrawn. If a bonus is subject to a Turnaround Requirement, winnings generated by the wager of the bonus will be able to be withdrawn only when the Turnaround Requirement is fulfilled. 8.1.2 An Account Holder is eligible for one bonus per campaign, with the exception of so-called “Refer a friend” campaigns. 8.1.3 An Account Holder is only eligible for one bonus per Account which shall mean no more than one bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and/or e-payment account, e-mail address, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). 8.1.4 Unibet reserves the right to offer a specific bonus to a specific customer or group of customers. 8.1.5 In case of discrepancy between the English version of the bonus terms and conditions and any translation of them, the English version shall prevail. 8.2 Sportsbook 8.2.1 Each bet must be placed on an event with three or more potential outcomes. If the bonus amount is placed on more than one bet, each bet must be placed on different markets (i.e. different bet types on one fixture or one bet type on different fixtures). 8.3 Bonus Abuse 8.3.1 “Bonus Abuse” includes, but is not limited to:- breach of terms and conditions of a bonus, free bets or any other promotional offer; the opening of multiple accounts to claim multiple bonuses; 8.3.2 Where there is a reasonable suspicion that the Account Holder has committed or attempted to commit a bonus abuse, either on their own or as part of a group, Unibet reserves the right to:- forfeit the bonus allocated to the Account Holder and any winnings from that bonus, and/or revoke, deny, or withdraw a bonus offer from the Account Holder, and/or block an access to particular products, and/or exclude the Account Holder from any future promotional offers, and/or terminate the Account Holder’s account with immediate effect. 8.3.3 Where there is a reasonable suspicion that a series of bets has been placed by a customer or group of customers which, due to a bonus, free bet or any other promotional offer, result in guaranteed customer profits irrespective of the outcome, Unibet reserves the right to reclaim the bonus and in its absolute discretion to settle bets at the correct odds, void the free bets and/or void any bet funded by the bonus or bonus winnings. 8.4 Refer a Friend 8.4.1 For “Refer a friend” campaigns, an Account Holder can benefit from more than one bonus per campaign and/or per month, subject to the limit set up in each specific “Refer a friend” campaign. 8.4.2 Referrers are not permitted to refer a member of their family nor are they permitted to refer friends or colleagues from the same household or with whom they share a credit or debit card or e-payment account, IP address and/or computer device. 8.4.3 Unibet reserves the right to withhold the bonus from the Referrer and to discount bets made by one or more Referees where Unibet suspects that the Referrer/Referee(s) has abused the spirit of the bonus offer including, but not limited to, instances where Referees make identical or very similar deposit and betting patterns.

9 Chat functionality
9.1 Some games are provided to the Account Holder with a free chat functionality in order to communicate with the dealer or with others players in collective table conversations. Rules are applied to ensure that a pleasant ambience is preserved on the network, that no fraudulent activity is facilitated, and that players feel part of the community. The Account Holder shall not use the chat functionality for collusion purposes. Private chats between the players are prohibited. 9.2 In no event shall Unibet be liable towards any Account Holder using the chat functionality for any damage arising from other Account Holders’ conduct. 9.3 The Account Holder shall indemnify and hold Unibet harmless against any damage arising out of the Account Holder’s illegal, unlawful or inappropriate conduct, or arising out of violation on the part of the Account Holder of these chat rules. 9.4 The chat functionality is moderated or monitored by the software provider and/or Unibet, either automatically or by human means. All the conversations are recorded and will be stored for a reasonable period. In case of infringement or suspected infringement of the chat functionality rules, the moderator will warn the Account Holder. If the Account Holder does not change their behaviour, they may be excluded from the chat room. An Account Holder can also be excluded with immediate effect without prior warning. In case of multiple exclusions from the chat room, the game provider can, at its own discretion, decide to exclude the Account Holder from the chat room indefinitely. Any suspicious chats will be reported to the Governing Authorities. 9.5 The Account Holder must respect the following rules of behaviour: a. Use the chat functionality in good faith; b. Do not infringe or try to infringe the privacy or rights of the others players; c. Do not harass or cause distress or inconvenience to any other player; d. Do not transmit obscene or offensive content; e. Do not disrupt the normal flow of dialogue; f. Do not use any indecent or foul language, or make vulgar or threatening statements; g. Create a username in good taste – Unibet or the game provider reserves the right to change the username if this rule is not respected; h. Do not argue or bicker with the others players; i. Exchanges with the others players shall not contain any illegal content, including: (i) pornography or sexually explicit content; (ii) incitation to any kind of hatred, notably based on race, ethnic group, gender, religion, or sexuality; (iii) pejorative terms about illness or disabilities; (iv) promotion, encouragement or facilitation of antisocial behaviour; (v) discrimination or encouragement to discriminate against any social group, or exploitation of vulnerable sections of society; (vi) gratuitous violence, or promotion, encouragement or facilitation of violence, terrorism or others activities that pose a threat to national security; (vii) promotion, encouragement or facilitation of illegal activities; (viii) misleading representations or defamation; (ix) promotion of tobacco, alcohol and drugs; (x) promotion of the tobacco or armaments industry; (xi) any content potentially detrimental to Unibet. j. Do not advertise or promote third-party websites or activities, even forums; k. Do not assume a false identity; l. Do not give or ask personal details; m. Respect and be courteous and friendly to all participants and chat moderators; n. Do not spam the chat functionality; o. Do not try to influence the others players’ actions and thus the outcome of the game through intimidation, abuse or revealing the strength of your hand in a game; p. Interact with the others players in the table language. On shared network tables, the language is English. 9.6 The chat functionality rules are applicable to the chat functionalities of all the games and Services provided to the Account Holder, as well as to any other tool where the Account Holder can interact with others users of the Website. The chat functionality rules may be complemented by some terms and conditions attached to the games or Services, or be amended from time to time.

10 Betting
10.1 The use of this Sports Book is subject to the regulations imposed by the Regulator (www.mga.org.mt). 10.2 Any dispute relating in any way to the use of this Sports Book should be emailed to [email protected]. Should the reply not be considered satisfactory, a request for confidential arbitration can be sent to the Regulator ([email protected]). The arbitrators’ decision shall be binding and may be entered as a judgment in any court of competent jurisdiction. 10.3 Unibet is a member of the ESSA (European Sports Security Association) as well as the EGBA (European Gaming and Betting Association). 10.4 Unibet reserves the right to make changes to the site, betting limits, pay-out limits and offerings. 10.5 A bet can be declared void, and will be, in the event of required compliance with applicable law or Force Majeure. 10.6 Since 01.07.2012 all stakes on sports betting placed by customer domiciled or ordinarily resident in the Federal Republic of Germany are subject to a 5% tax rate. For this reason Unibet will deduct an amount corresponding to 5% of the gross winnings on all pay-outs to customer domiciled or ordinarily resident in the Federal Republic of Germany. Unibet will not deduct such amount if the value of the bet is equal to or lower than the stake, except in case of a shared position or when Tattersall’s Rule 4, is applied in which cases Unibet will make such deduction. Unibet will not accept a bet where the total odds is equal to or lower than 1.06. 10.7 For complete Betting rules, go to the Unibet Website. Betting rules are an integral part of the Contract between Unibet and an Account Holder. By accepting Unibet Rules, Account Holder confirms that he has read and understood the Betting rules and that he will abide by them.

11 Supertoto - Superscore
11.1 Unibet acts as a licensee intermediary when providing the Supertoto – Superscore product, which is supplied by Kambi SportsSolution (Alderney) Limited (“Kambi”). Kambi operates Supertoto and Superscore software, in terms of the Remote Gaming Regulations, subject to a licence in Alderney, which licence is held by Kambi, a company incorporated in Alderney and conducting its business and acting fully in compliance with the applicable laws of Alderney. 11.2 For complete Supertoto terms and conditions, go to the Unibet Website. 11.3 For complete Superscore terms and conditions, go to the Unibet Website.

13 Casino - Games - Live Casino
13.1 Game providers – Casino, Games and Live Casino are provided by the following game providers (the “Game Providers”): 13.2 The Casino and Games products are provided to Unibet by the following game providers (as indicated in each game): a. NetEnt Malta Ltd (“NetEnt”), a wholly owned subsidiary of NETENT AB, registered in Malta under registration number C34838, having its registered office at The Marina Business Centre, Abate Rigord Street, Ta’ Xbiex, Malta. NetEnt is a public company listed on the Nasdaq OMX Stockholm Mid Cap (NET-B). The Casino games provided by NetEnt are hosted and powered by NetEnt on NetEnt’s platform, licensed by the Regulator under licence number LGA/CL4/184/2004. c. Stakelogic Malta Ltd (“Stakelogic”) a company incorporated under the laws of Malta, registration number C40785, whose registered office is at W Business Centre, Level 4, Triq Dun Karm, Birkirkara, BKR 9033, Malta. The Casino Games provided by Stakelogic are hosted and powered by Stakelogic on the Stakelogic platform, licensed by the MGA under licence number MGA/CL4/1172/2016. d. Gaming Technology Solutions Ltd (“GTS”) is a company registered in England, having its offices at 2nd Floor, Waterfront House, 1A Wherry Quay, Ipswich, IP4 1AS, owned by Playtech Limited. The Casino Games provided by GTS are hosted and powered by Unibet on Unibet’s platform, licenced by the Regulator under licence number LGA/CL1/106/2000, renewed by the Regulator on 30 November 2010. e. Play’n Go Malta Ltd ("Play'n Go") is a company registered in Malta, having its registered office at “Vincenti Buildings”, 28/19 (Suite 1026) Strait Street, Valletta, Malta. The Casino Games provided by Play’n Go are hosted and powered by Play’n Go on Play’n Go’s platform licensed by the LGA under its licence number LGA/CL4/823/2013. The Casino games provided by Play’n Go Malta Ltd are currently accessible only on mobile devices. f. Relax Gaming Limited (“Relax Gaming”), a company registered in Malta, having its offices at 6, The Firs, George Borg Olivier Street, Sliema SLM 1801, Malta. The Casino Games provided by Relax Gaming are hosted and powered on Relax Gaming’s platform, licensed in Malta under licence MGA/CL4/1046/2014, granted by the Malta Gaming Authority. g. AG Software Limited (“AG Software) a company incorporated under the laws of Malta, registration number C41837, whose registered office is at 135 High Street, Sliema, SLM 1549, Malta. The Casino Games provided by AG Software are hosted and powered by AG Software on AG Software’ platform, licensed by the LGA under licence number LGA/CL4/400/2007. h. NYX Interactive Malta Ltd (“NYX”), a company incorporated under the laws of Malta, registration number C51711, whose registered office is at Villa Seminia, 8 Sir Temi Zammit Avenue, Ta’ Xbiex XBX 1011, Malta. The Casino Games provided by NYX are hosted and powered by NYX on the NYX platform and licensed by the LGA under licence number LGA/CL4/695/2010. i. IGT (Gibraltar) Limited (“IGT”), a wholly owned subsidiary of International Game Technology, is registered in Gibraltar under registration number 104586, having its registered office at 57/63 Line Wall Road, Gibraltar. IGT holds a Remote Gaming Licence (#057), issued by the Gambling Division, Government of Gibraltar. International Game Technology is a public company and is listed on the New York Stock Exchange (IGT). j. Thunderkick Malta Limited (“Thunderkick”), a company incorporated under the laws of Malta, registration number C61908, whose registered office is at Level 5, The Mall Complex, Floriana FRN 1470, Malta. The Casino Games provided by Thunderkick are hosted and powered by Thunderkick on the Thunderkick platform, licensed by the LGA under licence number LGA/CL4/926/2013. k. Yggdrasil Gaming Ltd ("Yggdrasil"), a company incorporated under the laws of Malta, registration number C57683, whose registered office is at Regent House, Office 35, Bisazza Street, Sliema, SLM 1640, Malta. The Casino Games provided by Yggdrasil are hosted and powered by Yggdrasil on the Yggdrasil platform, licensed by the LGA under licence number LGA/CL4/850/2012. l. Greentube Malta Ltd (“Greentube”) a company incorporated under the laws of Malta, registration number C38281, whose registered office is at W Business Centre, Level 4, Triq Dun Karm, Birkirkara, BKR 9033, Malta. The Casino Games provided by Greentube are hosted and powered by Greentube on the Greentube platform, licensed by the MGA under licence number MGA/CL4/539/2008. All bets placed on the Casino are placed respectively on the servers of NetEnt, Stakelogic, GTS, Play’n Go, AG Software, NYX, Thunderkick, Relax Gaming, Greentube or Yggdrasil in Malta; or IGT in Gibraltar, depending on the provider of the game in which the bet is placed. 13.3 The Live Casino is provided to Unibet by the following Game Providers: a. Evolution Gaming Malta Ltd (“Evolution Gaming”), a company incorporated under the laws of Malta, having its offices at 1091 Portomaso, St Julians, STJ 4013 Malta. The Live Casino games provided by Evolution Gaming are hosted and powered by Evolution Gaming under its licence granted by the LGA under licence number LGA/CL4/664/2010. Evolution Gaming live casino games can be found on the Website in “Live Casino Grande”. b. NetEnt Malta Ltd (“NetEnt”) is a wholly owned subsidiary of Net Entertainment AB, registered in Malta under registration number C34838, having its registered office at The Marina Business Centre, Abate Rigord Street, Ta’ Xbiex, Malta. NetEnt is a public company listed on the Nasdaq OMX Stockholm Mid Cap (NET-B). The Live Casino games provided by NetEnt are hosted and powered by NetEnt on NetEnt’s platform, licensed by the Regulator under licence number LGA/CL4/184/2004. The NetEnt Live Casino Games can be found on the Website in “Live Casino Royale”. c. Authentic Gaming Ltd (“Authentic Gaming”) is a wholly owned subsidiary of Authentic Gaming Ltd, registered in Malta under registration number C70582, having its registered office at The Plaza Commercial Centre, Level 8, Bisazza Street, Sliema, SLM 1640, Malta. The Live Casino games provided by Authentic Gaming are hosted and powered by Authentic Gaming on Authentic Gaming’s platform, licensed by the Regulator under licence number MGA/CL4/1249/2016. All bets placed on the Live Casino are placed respectively on the servers of Evolution Gaming or NetEnt in Malta, depending on the provider of the game in which the bet is placed. 13.4 Unibet is authorised by the Game Providers to represent, promote and market the services of the Casino, Live Casino and Games. 13.5 Unibet receives, holds and pays funds in relation to an Account Holder for the purpose of transactions and settlements with the Casino, Live Casino and Games. 13.6 Unibet is not liable for any dispute related to the Intellectual property rights attached to the Casino, Games and/or Live Casino. 13.7 Unibet accepts and acknowledges liability for transactions conducted to, from and/or with the Casino, Live Casino and Games exclusively for funds received, held and/or paid to and/or from a Unibet Account in conjunction with arrangement with the Game Providers. 13.8 Casino and Games can be played for free or against payment. As a consequence, the Account Holder understands and acknowledges that no purchase is necessary or required to play Casino and Game products. To be able to play for money, an individual must register and become an Account Holder. 13.9 Unibet and the Game Providers’ employees, licensees, distributors, wholesalers, subsidiaries, agents, retailers and members of their respective immediate families are not eligible to participate in the Casino, Live Casino and Games. 13.10 Specific country exclusions: access to some Games may be restricted in the following countries: Albania, Antigua and Barbuda, Argentina, Bahamas, Belgium, Bulgaria, Burma, Canada, Cape Verde Islands, China, Cook Islands, Croatia, Cuba, Cyprus, Germany, Ghana, Gibraltar, Greece, Guinea, Guinea-Bissau, Iceland, India, Indonesia, Israel, Ivory Coast, Japan, Laos, Liberia, Libya, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Mauritania, Mexico, Monaco, Morocco, Nauru, Nigeria, Niue, Norway, Poland, Portugal, Russia, Senegal, Serbia, Sierra Leone, South Africa, South Korea, Somalia, Sudan, Switzerland, Taiwan, Thailand, Turkmenistan, Uzbekistan, and Zimbabwe. 13.11 For complete Live Casino rules, go to the Unibet Website.

15 Poker
15.1 Unibet Poker is an online poker service utilising poker software from Relax Gaming Limited (“Relax Gaming”), whereby Account Holders can play poker against each other on the Relax Network. Relax Gaming is a company registered in Malta, registration number C48994, having its offices at 6, The Firs, George Borg Oliver Street, Sliema SLM 1801, Malta. 15.2 The Relax Network is arranged and operated by Relax Gaming under a Maltese licence number LGA/CL4/917/2013. 15.3 Unibet has licensed Relax Gaming to use its registered trademark “Unibet”. 15.4 Unibet is licensed by Relax Gaming to represent, promote and/or market the Unibet Poker services. 15.5 Unibet accepts and acknowledges liability for transactions conducted to, from and/or with the Unibet Poker, exclusively for funds received, held and/or paid to and/or from a Unibet Account in conjunction with arrangements with Relax Gaming. 15.6 Specific country exclusions: access to Unibet Poker may be restricted in the following countries: Burma, Cuba, India, Libya, Macau, South Korea, Sudan, Zimbabwe. 15.7 For complete Unibet Poker game rules, go to the Unibet Website.

16 Bingo & Side Games
16.1 Introduction 16.1.1 Unibet Bingo is an online bingo service utilising bingo software licensed by Relax Gaming Limited. Relax Gaming Limited is regulated and licensed by the Malta Gaming Authority under license number MGA/CL4/1046/2014. 16.1.2 Unibet is authorised by Relax Gaming LTD to represent, promote and market the Bingo services. 16.1.3 Unibet is authorised by Relax Gaming LTD to receive, hold and pay funds in relation to an Account Holder for the purpose of transactions and settlements with Unibet Bingo. 16.1.4 Unibet accepts and acknowledges liability for transactions conducted to, from and/or with Unibet Bingo, exclusively for funds received, held and/or paid to and/or from a Unibet Account in conjunction with arrangements with Unibet Bingo. 16.1.5 In the event of a discrepancy between the result showing on the Account Holder's Client Application and the Bingo software, the result showing on the Bingo software shall be the official and governing result of the Bingo Game. 16.2 Definitions 16.2.1 Bingo Games are all single and multi-part pattern Games in the Bingo client. "Bingo" or the "Bingo Games" shall mean the web-based Bingo Game offered and operated by Unibet, including, but not limited to, additional functionalities related thereto such as chat functionality. "Bingo" shall not include Side Games, governed solely by the Unibet Rules and by the Game rules, which can be found on the Website. 16.2.2 “Mini Games” are all Games other than Bingo which can be played within the Bingo client, such as Slots, Scratchcard, Blackjack and Roulette. 16.3 Eligibility 16.3.1 The Bingo Games can only be played against payment by an Account Holder. 16.3.2 Specific country exclusions: The Account Holder warrants and represents at all times not to be a resident of Afghanistan, Australia, Denmark, Ethiopia, France and other French territories, Hong Kong, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Pakistan, Spain, Syria, Turkey, United States of America and other U.S. territories, or Yemen. 16.4 Description of the Bingo Game 16.4.1 Unibet expressly reserves the right to change, decrease or increase the following set-up of the Bingo Games, notably but not limited to its frequency or amount: a. A new Bingo Game is played every other minute, as several rooms have several Bingo Games; b. A new ball is called approximately every three seconds; c. A minimum purchase of one ticket is required in a Bingo Game. The maximum number of tickets that can be purchased in a Game varies from 6 to 120. 16.4.2 Bingo is played in “autoplay” as default mode, whereby the Account Holder will always be notified of a winning Bingo ticket. Even in the event of the Account Holder choosing to disable the “autoplay” mode, winnings will automatically be allocated to their Unibet Account. 16.4.3 The Account Holder can purchase a number of cards for a Bingo Game to be played at a given time in the future through the bulk buy purchasing tool. 16.4.4 The purchase of Bingo tickets is final. 16.4.5 In the case that there is more than one winning ticket, the Prize will be split equally amongst the winners. 16.5 Bingo Vouchers rules 16.5.1 A Bingo Voucher is free value to be used to purchase Bingo tickets and/or play Mini Games which Unibet can award to the Account Holder. The Account Holder can earn Bingo Vouchers through promotions advertised on the Website, as a Prize for playing chat games, or through Bingo loyalty. 16.5.2 A Bingo Voucher can never be withdrawn, but winnings from a Bingo Voucher can be. 16.5.3 The Account Holder can use the Bingo Voucher to purchase Bingo tickets or play Mini Games. 16.5.4 The Bingo Voucher will expire if it has not been used by set expiry date after it was credited in the Account Holder’s Account. For complete Bingo game rules, go to the Unibet Website.

17 Claims and disputes
17.1 Any claim regarding a transaction in conjunction with a Unibet Account shall be made to Unibet within six months after the transaction, payment and/or settlement took place, or should have taken place; otherwise Unibet reserves the right, at its own discretion, not to consider the claim. 17.2 If an Account Holder wishes to lodge a complaint, it should do so with Unibet's Customer Support using the contact details on the “Get Help” page on the Website. The parties should do their utmost to reach an amicable settlement within a reasonable time. The complainant may also lodge a complaint within the Regulator at [email protected]. 17.3 The complaint must contain clear and unequivocal information about the Account Holder's identity, and shall give all the relevant details that gave rise to the complaint. Unibet will immediately look into any complaint made to it or to the Regulator. 17.4 Unibet will inform the Account Holder or, where the complaint was referred to Unibet by the Regulator, the Regulator of the results of its investigations within twenty-one (21) days from the date on which the complaint has been lodged with Unibet. 17.5 You may also use the Online Dispute Resolution Platform but this will take you to the (aforementioned) ADR and may prolong the process of resolving your dispute. For ODR Platform please follow: ODR Platform. 17.6 Any legal claim or dispute arising under or in connection with the Contract shall be settled in accordance with the Governing Law of the Place of the Contract. 17.7 If a dispute should occur between Unibet and the Account Holder, Unibet will make accessible to the Account Holder a detailed transaction record. Such information will also be made available to a legitimate third party (e.g. a judge or court) if Unibet deems it necessary or if it is required by a legitimate authority.

18 Amendments
Any substantial amendment to Unibet Terms & Conditions shall be notified in advance by Unibet to the Account Holder before coming into effect. Our Terms and Conditions have been updated.
Last Updated : January 26th, 2023

Updated by GDC - Icon - Black - Info

Roy Brindley

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