Reviewed By Richard Janvrin
Tropicana is one of the longest-running online casinos in the US, operating in New Jersey since the legalization of online gaming there in November 2013. It’s already picked up a few EGR awards and looks to continue that trend. The site says it's all about offering more chances to win, more fun, and only the best customer service.
The casino prides itself on security, so players can play with confidence. It’s partnered with Virgin Casino as well, which means you'll find a few similarities here if you've already tried Virgin. Tethered to its brick-and-mortar Atlantic City Casino, Tropicana Online Casino NJ is regulated by the state and operates on the Gamesys platform.
Following Virgin's approach, Tropicana offers something slightly different for new players. Rather than give you a set amount of free credit to spend, the casino will instead reimburse your initial losses up to $100. It's an interesting approach, and given that the minimum bets for casino games are very low, you can really take the time to find your favorite game without worrying too much about losing money initially. There are plenty of promotions for existing members as well, which makes it worth keeping your membership going for a while.
You can play roulette, blackjack, poker, and baccarat at Tropicana Casino, and there are multiple versions of these games available too. Craps is also available, but there’s only one game, which is a bit of a shame. Blackjack offers Atlantic City, single-deck, and high-stakes games, and there's everything from three-card poker to triple-play draw poker.
If you're really feeling lucky, then there's also a 90-ball bingo game available to play. There are a variety of winning patterns, and you can have a shot at the community jackpot as well. The minimum bet for almost all the casino games is $1, so you can start nice and easy to get the hang of things. This approach works particularly well.
There's an expansive selection of slots on the Tropicana site, and you'll also find a few classics to enjoy a few spins on. There are games from three software providers here – NetEnt, Williams Interactive and IGT. That means you can play titles like the Zeus series, Starburst and Gonzo's quest, as well as Ghostbusters and Star Trek. There are a few exclusive slots as well, like Tiki Totems. The only slight disappointment for slot fans is the fact there are only two games with progressive jackpots.
Again, much like Virgin, there isn't really any mobile site to speak of – instead, you're directed to the app download. That's fine of course, as it's much easier to use the app on smaller mobile devices like your phone anyway, and it has all the features and details you can find on the online site.
The only slight problem is that you can't really get any details about the app from the main website itself. While not a major issue, it would be useful to be able to look over any technical and compatibility info before downloading the app itself. This would be a luxury admittedly, so it’s certainly not the end of the world.
There are a number of ways to make a deposit, and Tropicana has made it a simple case of choosing your preferred method in your account settings. You can use Visa or Mastercard, as well as an online banking transfer. The casino recommends instant eCheck as the fastest option.
Withdrawals are just as straightforward, although keep in mind that there’s a minimum withdrawal amount of $20 for checks. You can also cash out at the casino cage in the resort itself if you like. You can use Skrill or NETELLER, but you have to have already made a deposit with these methods first.
The support team operates a chat line, as well as telephone and email support, so you can always reach someone easily if you have any problems or queries. That said, the support page is packed with useful information, especially for the most common problems, so you may not ever need to use the support team itself.
Tropicana is partnered with Virgin, which means the web layout is essentially identical to the Virgin Casino. This isn't necessarily a bad thing given the great design of the Virgin site, however. The layout is simple and easy on the eye – you'll be able to find what you're looking for without having to scroll through loads.
The help and FAQ menu is right next to the login and registration buttons too, so you won't have to dig around the site trying to find help if you need it. Selecting games is easy thanks to the fact they all have large image boxes, and you get more details on a game before committing thanks to an info button, which is a nice touch.
Overall, this online casino offers a solid, streamlined experience. There are a few niggles, sure, like that fact that when you choose casino games you also get all the slots on the page as well – it would have been nice to keep them separate. The app could be more visible from the online site as well. These are nitpicks though. There's a great choice of slots and some good casino games to enjoy!
"Graduating from the University of New Hampshire with a BA in Journalism, Richard has written for notable sports outlets such as Bleacher Report. Now with Gambling.com, Richard is able to combine his sports and gambling interests to spend time exploring online sportsbooks and casinos."