BetRivers Sportsbook Review 2025: Well-Rounded Rewards for Sharp Bettors

BetRivers' sports and market offerings are quite complete. In most markets, they offer either futures or player props. There is a great depth in international markets for basketball, hockey, and soccer.

BetRivers’ betting menus are fairly comprehensive but missing niche sports offered by other books, like snooker, eSports, cycling, and others.

BetRivers has a solid selection of regular promotions and one of the industry's top loyalty programs in iRush Rewards.

BetRivers' promotions are mostly focused on the same thing: same-game parlays. With same-game insurance offered for almost every market, it's clear what this operator wants you to bet on. Odds and profit boosts are mixed in as well.

There’s something for everyone, but I would love to see withdrawal options expanded. Withdrawals use expedited RushPay, though users still say it can take a long time to be paid out. 

What gives me pause is reading some of the customer reviews on BetRivers withdrawals. Many reviews say withdrawals take more than the prescribed time on the site or that the withdrawal process back and forth with customer service is clunky.

The Help Center is comprehensive and searchable, broken into helpful sections that list common questions that users might have. Within the Help Center, the telephone support number is always posted. I could get an immediate answer to any questions I had using the support chat in the top navigation.

It's possible to email BetRivers, but the support email address is buried on the terms of service page. Making this more prominent would showcase a more complete customer service experience.

Rush Street has been around the gaming space forever. BetRivers has a strong industry reputation and one of the best loyalty programs.

While BetRivers has a strong brick-and-mortar presence with casinos in multiple states, its online product leaves a little to be desired. Reading through reviews of the BetRivers app in the Apple App Store and Google Play highlights some of its users' frustrations. There are complaints about the withdrawal process, the clunky navigation, and the app's speed.

The site’s basic design looks dated, and it is not easy on the eyes aesthetically, but it is easy to get around. Where available, all products, including casino and poker, are housed together. I love the pre-game and in-game stats, too. 

The Site UX for BetRivers is not the best-in-class experience. I found the repetitive menus on the top and left-hand sides confusing, though it’s nice that the menus are organized with a mix of sports and markets, with props and odds boosts pushed to the top. The bet slip interface is clunky, crowding the screen and making it hard to create more complex bets. 

From a design perspective, there's a good use of whitespace, and the use of icons and text color gives some differentiation to the eye.

The mobile product at BetRivers offers a better user experience than the desktop version because they're different. The app interface and browser-based site do not directly match, which does not create a seamless experience.

The app experience has opportunities for improvement.

The load times are frustrating, and the home screen lists events haphazardly. It would be nice to see more personalization here. When you select a bet for your bet slip and minimize the window to continue adding bets, the bet slip blends into the main window and should be distinguished more clearly. 

The plain responsible gambling page isn’t very engaging but has all the standard limit-setting tools, so it doesn’t need to be overly flashy.

BetRivers has responsible gaming as a primary menu item on mobile and desktop, but the user experience could be more personal. The main navigation link should go to a unique page instead of a jump link to that section of the terms and conditions page. The tools available to users who need responsible gaming help are no different than what most operators offer. 

Fleshing out the user experience here would improve its score.

The BetRivers Sportsbook app provides a live betting user interface that goes in-depth in ways you didn’t know you needed: Statistics. The statistics you can access here make live betting a more strategic and thoughtful process, as you can access important stats from before the game and in-game stats while it’s in progress.

The live betting features on BetRivers are nice, but the section could be better organized for conversion. The site has live streaming, a feature that helps them compete with larger sportsbooks. Offerings like European table tennis, international basketball, and cricket will not drive eyeballs to the site or the book. 

To make live betting more enticing on BetRivers, BetRivers should highlight the Instant Betting options as the first menu item in the live betting section. Putting them as the first choice could drive more action.

Odds are very competitive at BetRivers. In my experience, BetRivers offers better odds than most competitors.

BetRivers offers competitive odds compared to most other sportsbooks. Since several brands use the same odds provider, they provide the same odds as those operators, which are competitive with most non-Kambi sportsbook operators.