Reviewed By Dan Kilbridge
DraftKings is a reputable brand that presents a quality product to its customers. As an overall online gambling operator, DraftKings has brought its casino platform to the high-quality level of its daily fantasy and sportsbook entities with variety and affordability of its casino games. It also doesn't slack on its promotions and contests, as we found out during the DraftKings casino review.
Areas it does lack, however, are in its customer service options for contacting DraftKings. Luckily, DraftKings has minimal hang-ups when using its product, so this option isn't necessarily needed often. Also, some playthrough requirements to obtain bonuses are steeper than what we have founded reviewing other casinos. Aside from these two areas, DraftKings casino overall ranks near the top of online casinos we have reviewed.
|Ease of use||Limited customer service options|
|Established, trustworthy, reputable brand||Limited withdrawal options|
|Regulated by states' gaming boards||Sportsbook overshadows casino|
|High-quality games and expansive catalog||Welcome bonus has a high play-through requirement|
As with all top US online casinos, you must register with the site first (more on that in a moment). Once you've created and verified your account and deposited funds, you're ready to roll on DraftKings casino. How to play:
You can jump into any of the roughly 475 casino games DraftKings offers by selecting what you want to play from the list down the left side of the home page on desktop or through tabs on the mobile app. These are grouped by slots, table games, live casino games and video poker, to name a few. DraftKings offers "Demo" play for its slots and tables, so a player can familiarize themselves before gambling any real money. It also offers a "How To Play" page with a feature that includes "Choose a Lesson" for blackjack, slots, roulette, baccarat, poker, Spanish 21 and live dealer. The content it provides new gamblers is one of the pleasant surprises we uncovered in the DraftKings casino review. With lessons and demo play, DraftKings casino has helped equip gamblers with beneficial tools and content before they risk a penny.
As part of our casino review, we went through registration and found that DraftKings has a simple, four-step process to register and will require certain information to verify your identity.
DraftKings uses encrypted technology to provide protection for the player because it asks for personal and financial information during the signup and depositing processes. In an extreme case that DraftKings cannot verify your identity from the information you provide during the signup process, you may be asked to upload a copy of your government-issued ID before identity verification can be completed.
Of note: If you have an existing Daily Fantasy Sports or sportsbook account then DraftKings will recognize you as an existing user since all three platforms (DFS/sportsbook/casino) operate as one DraftKings account. If a new account is created with identical information as an existing one, both will lock. Removing that lock can be a bit of a headache.
The casino payment methods and options that DraftKings provides its customers are widely acceptable and accessible. They are:
Customers also can pay with cash at DraftKings land-based casino industry partners. The minimum deposit is $5 across all deposit options. The maximum for a one-time deposit by a new customer usually taps out at $2,500. Credit or debit card deposit options can sometimes cause trouble, depending upon your bank, since some less mainstream operations still balk at gambling transactions. Options like PayPal, Skrill, Play+ and wire transfer are great alternative payment methods for gamblers to fund their account should they hit a roadblock with their credit card.
A PayPal casino deposit is arguably the simplest payment method - as long as you already have funds in your account. PayPal also serves as a great withdrawal method, too.
For those gamblers wish to set limitations on the amount of funds they deposit in a given time period, the DraftKings casino site has responsible gaming options to ensure this. There is more information in the "Responsible Gaming" section of this DraftKings casino review.
Withdrawal options are:
In addition, players can receive a Play+ card by mail. This can then be used to hit up an ATM to withdraw cash. The deposit and withdrawal processes are easy and straightforward. Withdrawal options, however, are limited and the timeframes associated with each can be somewhat lengthy, depending upon which is chosen.
First-time users on the site are welcomed with a 100% deposit match up to $1,500, though welcome offers and promotions are constantly changing. Get the latest details on how the promo code works and the best bonuses on our DraftKings promo page. There, we describe playthrough requirements and other essential details. We found during our casino review of DraftKings a host of other great promotions, all of which require an opt-in, too. They include leaderboards, games of the week, late night live dealer and more, all of which is covered on the promo page referenced just above.
The DraftKings casino app is available on iOS and Android devices. The app offers all the amenities of the desktop version, just reconfigured slightly but still user-friendly and easily navigated. On the DraftKings casino app, you can access the online casino, which is what the homepage defaults to. Along the top of the app screen there are also tabs for promotions, sportsbook and daily fantasy. The homepage has a horizontally scrollable list of current promotions. The main page features popular online casino games and slots. Along the bottom are three tabs: Home, All Games, which will direct you to a page of specific organized breakdowns, and a Promos tab.
The user icon in the top-left corner takes you to your account, where rewards, free credits and your deposit bonus are listed. Below "My Rewards" on this page is a "Help Center" listing a "Contact Us" option, Help Guides, FAQs and tutorials on how to bet and how to play the DraftKings casino. We found during this casino review that the guides and tutorials provided valuable content that even seasoned bettors can benefit from.
The benefits of using the DraftKings casino app is that it packs everything you need into the convenience of your handheld device and was a high point for us in this DraftKings casino review.
DraftKings casino currently is active in four states that offer online casinos and operates within state laws and under the eye of each state's governing body.
DraftKings launched its standalone casino app here in June 2020. The brand offers sportsbook/casino gambling on desktop and mobile app. Some promotions are available only for New Jersey casino players, which will be stated in the "Details" or "Terms" of the promotion. DraftKings New Jersey also offers live dealer games with its robust live casino options.
Launched online casino in July 2020, a month after the initial DraftKings casino online in neighboring New Jersey. The operator also offers sportsbook betting. Live dealer tables are available for PA casino enthusiasts during select hours.
DraftKings Casino MI launched with online casino games in January 2021. The state also has sports gambling through DraftKings MI. Like Pennsylvania, Michigan has live dealer games operating during certain hours.
Online casino games went live for DraftKings WV in July 2020. Online sports betting also is available for the West Virginia DraftKings players. Of the four states with DraftKings, this online casino in WV has yet to establish a live dealer option because of cost for setting up live-dealer studios.
We found when conducting this DraftKings casino review, that its game selection encompasses a robust collection of slots along with all the main tables and numerous variations that gamblers are looking for. DraftKings also has live dealer games, video poker games and many other options outside the mainstream. When DraftKings first ventured into the online casino realm, its offerings were limited. Then DraftKings partnered with Scientific Games in early 2020, which vastly expanded the casino games catalog through Scientific Games granting DraftKings its entire casino games library.
Draftkings Casino has over 370 real money slots with a minimum-maximum bet range of 1 cent up to $1,500. There also are four jackpot slots available. Whatever your favorite slot machine titles are, you'll likely find them on the DraftKings casino site.
Blackjack dominates the DraftKings casino games selection. It's offered as traditional, with extensive variations such as multi-hand, sports-themed and many other online blackjack variation games. Minimum bets are $1 and maximum bets are up to $5,000 per hand.
Features American, European, first person, first person lightning and sports-themed games. When you play online roulette at DraftKings casino, you will enjoy the lowest minimum stakes for tables at 10 cents and maximums bets of $5,000.
The poker game selection on DraftKings rivals its blackjack catalog. Available poker games include casino stud, casino war, DJ Wild stud, Mississippi stud, three card and three-card stud, four-card, Let it Ride, suits and pai gow. DraftKings casino poker also has two Texas hold 'em games in their poker library. Minimum bets range from 10-30 cents on these games. Maximum bets can be up to $5,000 on select games.
Has five, ten and triple play draw games along with Game King video poker. Minimum bets are 30 cents and max out at $500.
Has traditional, with high-limit squeeze and Lunar New Year variations. High-limit squeeze is a $25 minimum, while the other two variations are $1. All three games have a betting maximum of $65,250.
DraftKings casino has live dealer games for blackjack and infinite blackjack, roulette, poker and baccarat live dealer offerings. It also has a "Game Shows" lobby in its live dealer selection.
|Game Type||Number of Games Available|
|Slots||376. Along with four jackpots|
|Tables||60. Blackjack, roulette, poker and baccarat. Also, variations of each traditional game|
|Live dealer||7. Blackjack and infinite blackjack, roulette, poker, baccarat and "Game Shows" are available to gamblers in DraftKings' live casino|
|Video poker||4. Five, ten and triple play draw, and Game King|
DrafKings casino centralizes these tabs down the left side of its desktop platform and includes tabs for "New," "Popular" and "Variety" groupings for you to explore. To view these tabs on the DraftKings app, click on the "All Games" option at the bottom of the screen.
We found while conducting this casino review that DraftKings' game quality to be exceptional. Slots and table games have clear visual quality and authentic sound. DraftKings offers exclusive games that are made available for customers. A great feature of the online DraftKings casinos in MI, NJ, PA and WV is that customers can demo free slots and casino games to familiarize themselves with gameplay before risking real money. The software on all DraftKings games is quick and icons are clickable for demo or real-money play.
We found during our DraftKings review a user experience with few rivals. It is one of the best out there for an online gambling platform. DraftKings delivers a high-quality product and has been established for a while, first with its daily fantasy, then to sportsbook and online casino. Each step of the way, DraftKings has delivered in providing an enjoyable, first-class experience.
DraftKings casino on desktop presents a user-friendly interface with its signature black, green and white colors. If you've used "Dark Mode" on your mobile device or for desktop use, this also is what you'll get on DraftKings. If you don't use this mode on your regular devices, it may take a short time to adjust since DraftKings desktop and mobile operates on a dark background with white text.
The site homepage and subsequent pages load quickly, and the overall layout is set up for user friendliness along with being easy to navigate. On desktop, all pertinent tabs and accessibility are exceptionally laid out.
DraftKings casino on mobile app packs all it offers on desktop, just in a slightly different configuration. The basic color scheme is unchanged, and the app centralizes all the prominent tabs on the homepage, such as promotions, top casino games and provides tabs along the top to toggle among casino, sportsbook and daily fantasy. The app megabyte size is rather large so initially downloading it will take some time, but we're talking under two minutes as opposed to, say, under a minute.
Once you've downloaded the app it's easy to navigate and, just like the desktop version, pages load quickly and is just as user-friendly as its desktop counterpart.
As part of DraftKings casino's loyalty program, customers automatically earn "Crowns" for every bet they place. These crowns can be Redeemed for DK Dollars and other exclusive rewards. When you fulfill a bet amount threshold, “Crowns” are earned. One crown is earned for the following bets: $5 - Casino Table Games, Live Dealer and Video Poker; $2 - Casino Slots, Sportsbook bets and Pools; $1 - Progressive Slots, Lottery Games and daily fantasy sports. Players casino are automatically enrolled in the DraftKings Loyalty Rewards Program after creating an account.
DraftKings has made responsible gaming a top priority within its brand to ensure its players are playing safely and responsibly no matter the product they're using. First off, DraftKings casino educates its team members to recognize problem gambling and give them the resources to help customers who are exhibiting such behavior. DraftKings provides information and assistance to players with a full page dedicated to the topic under its "Responsible Gaming" tab on the home screen of its desktop and mobile platforms.
DraftKings casinos also participate in programs and initiatives to increase problem gambling awareness and prevent underage gambling through thorough identity verification for new players. In addition to its proclamation of making responsible gaming a priority, DraftKings has placed the following safeguards to ensure its customers avoid irresponsible gambling by setting limits.
Under the DraftKings "Responsible Gaming" tab is state-centric and national resource contacts, phone numbers and websites - a one-stop shop that encompasses all responsible gaming provides its customers. You can even self-exclude for a period of time.
DraftKings customer service lacks a 24-hour chat option, contrary to other top online gaming operators. Given DraftKings' name recognition and established brand, it's surprising it doesn't yet offer this feature. Customer service is available through email, but we found during this DraftKings review that this avenue can take some time to receive feedback from a real person.
"Contact Us" option: At the bottom of the page on desktop and under "Help Center" from your account tab on mobile app, DraftKings has a "Contact Us" option. Once you're on this page you're asked to choose a topic (ex: Account Management), enter your username and email address, then a subject followed by your message. That's the extent of DraftKings customer service.
Contact Email: firstname.lastname@example.org
Customer Service Phone Number: No phone number
DraftKings is a top brand in the United States, built upon its solid reputation and terrific betting content. After establishing itself as a premiere daily fantasy sports site, the DraftKings brand expanded to a leading online sportsbook once the U.S. Supreme Court struck down PASPA, and then took its talents into online casinos. Gamblers in Michigan, New Jersey, Pennsylvania and West Virginia can relish in the fact DraftKings casino is operational in their state because it's a market leader in presenting a quality product.
We found that reputation well-deserved during out casino review. DraftKings offers players a great variety of affordable casino games and provides traditional casino games while branching out to variations of the staple casino games. Beyond this bread and butter, DraftKings offers affordable and engaging casino contests and promotions to keep players coming back and provide something to look forward to.
One drawback, though, is that DraftKings casino has limited customer service options and some promptness inconsistency in trying to reach a customer service representative or member of the customer service team to address concerns. On the flip side, customer support is somewhat of an afterthought because, as we found doing this DraftKings review, the operator delivers on one of the important criteria for a premiere brand, be it casino, sportsbook or daily fantasy sports – a first-class user experience for the fan.
One highlight that deserves mention within the themed DraftKings casino games is its "Pride Blackjack." This blackjack game is themed in the rainbow flag, also known as the gay pride flag or LGBTQ pride flag - a symbol of lesbian, gay, bisexual, transgender, and queer pride and LGBTQ social movements. We've yet to see any other online casino promote a game themed like this.
In March 2021, DraftKings sportsbook tailored a pool to highlight and celebrate Women’s History Month. These are two examples of DraftKings’ forward-thinking within its product and a sign that this brand is with the times, and yet another reason why among gambling apps, it's a must-have.