Hard Rock Casino Online Review

Reviewed By Richard Janvrin

Online sportsbooks. Online casinos. Online slots. Social casinos.
Published: Sep 04 · 7 min read
Updated: June 2nd, 2021

The Hard Rock Hotel & Casino was born in Atlantic City, New Jersey, in June 2018, with both the brick-and-mortar casino and the online casino opening its doors on the same day. Hard Rock is a well-known brand in the gambling industry, with physical casinos in numerous US states.

Players will find top notch, quality online casino games, an easy to navigate interface, a quality welcome bonus and solid customer support. The online gaming site is a breeze to figure out, whether you’re on mobile or desktop. The registration process could use some streamlining, though. Let’s take a closer look.

ProsCons
Amazing mobile app No phone support
Extremely easy to use interface Registration process can be tedious
Quality game offering

How to Register at Hard Rock Online Casino

The registration process at Hard Rock Casino online is easy to get through initially. Done in five steps, players will also earn free spins on slots on select games as they complete steps of the registration process, which you will see continually adding up on the side of the screen. With each step offering more bonus spins.

  1. Email and password
  2. Name, date of birth, and mobile phone number
  3. Complete address
  4. Security question and gender
  5. Agree to terms of service

After Step 5, you will need to provide the last four digits of your Social Security number. In some circumstances (such as our own), you will need to provide a government-issued ID to further establish your identity. This is not uncommon in the online gaming space, though often it is requested when making a first withdrawal. In extreme cases, you may need to reach out to customer support.

Of course, security is vital for online casinos, and Hard Rock Casino online does an excellent job of that. While our registration was more tedious than most, streamlining the process would certainly be appealing to the average player, who might get frustrated.

Deposit and Withdrawal Options

Deposit Methods

  • PayPal: PayPal
  • Play+ Card: This is a reloadable card branded by Hard Rock Casino online. You can deposit funds to the card from a bank account or credit card.
  • Visa/MasterCard
  • ACH: Essentially a virtual check
  • PayNearMe: This can be done with cash at retailers such as 7-Eleven, Family Dollar and CVS.
  • Cash at Casino: Done in person at the brick-and-mortar casino.

Each method requires a minimum amount of $10. Once complete, money will be immediatly deposited in your virtual wallet.

Withdrawal Methods

  • PayPal
  • Play+
  • Bank Transfer/ACH
  • Cash at casino cashier cage

Each casino payment method above could take anywhere from 3-5 business days to fully process.

Hard Rock Casino Welcome Bonus

Hard Rock Casino Gambling Offers

A new gambler to Hard Rock Online Casino will receive a 100% match on their first deposit up to $1000. They must deposit a minimum of $20 for this Hard Rock casino bonus, which is $10 more than the standard minimum deposit at most other casino sites. Additionally, a new player will get 50 free spins upon registering, as we mentioned earlier. Offers come with playthrough requirements, so be sure to check the terms and conditions as not all games count equally to clearing the bonus.

Hard Rock Casino App

The mobile casino app is available on both iOS and Android. It’s incredibly simple to use and navigate. Across the bottom, you will find clickable icons to take you to the casino, Hard Rock sportsbook, your wallet, the promotions page and a search option. The casino app page is set up to list the games, divided by game type. Simply scroll up and down the page to find a game you’d like to play and click on the icon.

Game Variety at Hard Rock

States of Operation

Hard Rock Casino online is currently available in just New Jersey. However, as time goes on, operations could expand, though it seems like Hard Rock prefers to partner its online casino with its own brick-and-mortar brand.

Hard Rock Online Casino NJ

  • Availability: Mobile betting, retail betting
  • Land Based Partner: Hard Rock Casino & Resort Atlantic City
  • Licensed By: New Jersey Division of Gaming Enforcement

Born in The Garden State, Hard Rock online casino still lives there and only there with its partner, Hard Rock Atlantic City. Usually, online casinos will partner up with another casino already opened in a legal state, but that doesn’t appear to be what Hard Rock Online Casino wants to do. So, for now, it remains just an NJ online casino site.

Rockstar Rewards Loyalty Program

Hard Rock Casino online does have a Loyalty Program, with a very fitting name: Rockstar Rewards. To earn credit toward your account, simply just play games at Hard Rock Casino online. As you play, you will earn more points that can then be converted to comp dollars and earn other rewards. Players' balances will be updated every 24 hours.

Hard Rock Live Casino

Hard Rock Online Casino offers some intriguing live dealer games. In addition to live slots (five titles), players will also get a live dealer version of each of these popular casino games: Baccarat, Blackjack, Roulette, Three Card Poker and Ultimate Texas Hold ‘Em. These live dealer games are available daily from 11a.m.-3 a.m. The other two titles players will be able to play in live versions are Dream Catcher and Side Bet City. Live casino games let you feel like you are on the casino floor but from the comfort of your home, thanks to live streaming. Hard Rock’s live casino is powered by Evolution Gaming.

Hard Rock Casino App Game Variety

Hard Rock Online Casino has a massive library of titles to choose from. In total, there are nearly 530 games, including more than 450 slots. It is to be expected that slots will be the prevailing force in the game library, but that still leaves well over 50 other titles from all other game types. Some of the popular slot machines that Hard Rock Casino Online offers include Divine Fortune, Clue Cash Mystery, Endless Treasure, Dragon Power, 88 Fortunes, 100,000 Pyramid, 300 Shields Extreme and more. There is a slot machine-style and stake for just about everyone.

In addition to the traditional game types such as Video Poker, Blackjack, Baccarat, online Roulette and others, players can also participate in Tournaments. These offer prize pools such as free spins and require minimum wager amounts. Players can also play various free contests as well.

Available Casino Games

Game TypeNumber of Titles
Slots467
Table Games24
Live Casino Games12
Video Poker11
Tournaments7+ Tournaments available at a time, varying dates

Game Quality

Even with such a massive library to manage, Hard Rock Online Casino has done an amazing job ensuring that every game not only functions and loads properly, but they can also be played on demo mode. Whether testing out the game for free or playing for real money, a gambler will experience absolutely zero lag or buffering during play. Another handy thing that comes with the Hard Rock Online Casino games is that players will also be given a pop-up prior to playing a title that explains how to play that game.

User Experience

Both desktop and the mobile casino app work incredibly well. Being able to demo games on both mobile and desktop is a huge bonus. The platforms are both streamlined. There’s not a bunch of overwhelming information and it is easy to sort through the different pieces of information.

The load time of games is almost instant. We opened five different games at once just to see how the site would handle it. All popped up immediately. So, when playing just one game, we can assure you that it will load properly and without issue.

The one downer is that you need to have an account to access the Rewards and Free Contests pages. We believe that all menus should be accessible even without an account, because sometimes players want to know this information prior to signing up. With all of that said, if you want games that load fast and a platform that has a streamlined interface, Hard Rock Online Casino will deliver that with no problem.

Gamble Responsibly

Found in the upper-right corner of the casino section is a green/yellow “RG” logo that brings players to Hard Rock’s Responsible Gaming section. Hard Rock provides information relating to numerous different facets of problematic gambling and gambling addiction, as well as contact information to both state and national organizations that could assist a gambler who is struggling.

Players can also set limits on themselves in terms of session time, depositing, spending and loss limits. Additionally, they can self-exclude from the platform for an extended period. Also, in the Responsible Gaming section, there is information related to account sharing and combating underage gambling.

Hard Rock Online Casino Customer Support

There are several ways to reach customer support at Hard Rock Online Casino. In the bottom-left of the page you can access the Live Chat function. From there, if you go to the very bottom, you will find the FAQ section and a Contact Us page. There you will find another link to the Live Chat but also see access to email support, which is available 24/7. Live Chat is available from 6 a.m.-3a.m. ET.

Social:
Available Hours:24/7
Phone:+1 877 825 7777