Fanatics Sportsbook Review 2025: Rewarding for Tech-Savvy Bettors

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Gambling.com Overall Score: 8.15/10 (No. 5 among U.S. sportsbooks)

Our Verdict: The mobile-only Fanatics Sportsbook offers a well-organized app with a solid betting market variety. The FanCash Rewards program is easily the most unique thing about an app that has the potential to grow into a truly elite sportsbook over time.

Quick Summary: Fanatics Sportsbook at a Glance

Fanatics is trying to compete against the big dogs of the sports betting world, like BetMGM or Caesars Sportsbook. While including live streaming as part of the app is a great way to compete with those larger operators, Fanatics may focus too much on competing rather than carving out a specific audience.

By dialing into the basics of the business—offering relevant bonuses, timely odds boosts, and ensuring that there are no technical or user experience flaws—Fanatics can better compete with more established operators.

Pros
  • Gambling.com's No. 1-rated promos
  • FanCash integrates Fanatics retail perks
  • NFL live streaming available
  • Strong, unique betting menus that cover all major North American sports
  • Personalized, social-friendly displays that constantly rotate
Cons
  • Fewer ongoing promotions & niche betting markets
  • Lacking some important banking methods, including credit cards
  • Limited customer service options
  • Less competitive odds vs. other books

Our Fanatics Sportsbook Overall Score, Explained

Our experts gave their honest Fanatics Sportsbook review, highlighting standout features and comparing it to other top online betting platforms.

Grading CriteriaAverage Score
Sports & Markets9.25/10
Promotions8.5/10
Payments7.0/10
Customer Support5.75/10
Reputation & User Feedback9.25/10
Site UX7.5/10
Mobile Product9.75/10
Responsible Gambling8.25/10
Live Betting Features8.25/10
Odds Value8.0/10

Read more about how we grade sportsbooks.

Sports & Markets: 9.25/10

No matter what time of year it is in the sporting calendar, we found no shortage of markets or types of bets you can place that would make us consider leaving Fanatics for one of the bigger online sportsbook operators.

With a deep player props market and built-in live betting, it’s easy to take advantage of opportunities in each game. With trending arrows, you can even see how many other bets have been placed on a match or market.

Shannon Lane
Shannon Lane

Fanatics frequently features parlays and spotlights from featured celebrities, which is a fun touch. It makes me feel like I’m spending time on my favorite social media platform. 

That being said, it's lacking some niche sports.

Richard Janvrin
Richard Janvrin

I have no complaints. Fanatics has the same sports as the other "top" options and offers markets like player props.

Promotions: 8.5/10

Our experts give Fanatics Sportsbook the highest grade for its promotions, and the FanCash Rewards program is the biggest reason. FanCash gives you cashback according to the odds of your wager, which you receive whether you win or lose your bet. You can put that towards bonus bets or other purchases.

Watch odds boosts for expanded opportunities to wager on significant events and tournaments.

red glowing gift box
Shannon Lane
Shannon Lane

There aren't many ongoing promos for existing customers, but FanCash is one of the most unique rewards programs in betting and can be very lucrative. Other practices that would be "promos" in different places are standard operating procedures, such as the “Fair Play” first-quarter refund policy.

Richard Janvrin
Richard Janvrin

I'm a big fan of Fanatics' promotions, including numerous short-term offers like profit boosts.

Payments: 7.0/10

Fanatics' only approved banking methods include E-wallets and online banking, so your options are limited here. That being said, Fanatics processed the fastest PayPal withdrawals when we tested top operators. 

Many sportsbooks lose customers because of withdrawal delays, so it’s nice that they addressed one of the most common complaints about new sportsbook operators.

Richard Janvrin
Richard Janvrin

While I like the deposit options, there must be more ways to withdraw. Sure, players can likely use one of the available options, but having more available only makes sense.

Peter Mooney
Peter Mooney

Fanatics offers standard banking methods, but I’d like to see credit cards available for depositing customers. I agree that the withdrawal options are too limited.

Customer Support: 5.75/10

Fanatics Sportsbook has the most room for improvement in customer support. We found contacting the service team through live chat challenging and had to start with an AI bot instead.

Other than live chat, your only other method of contacting customer support is email, which can take time to get a response.

Peter Mooney
Peter Mooney

There are only two support options, and there is quite a bit of red tape to get through before reaching a real person when using live chat.

Richard Janvrin
Richard Janvrin

I don't mind that you have to interact with the AI bot first, but I do wish other methods were available. Players need to trust that they have some kind of access to a human being.

Reputation & User Feedback: 9.0/10

For Fanatics to be licensed in 21 states, the brand has faced multiple regulatory bodies that have evaluated its software, security, and payment methods.

The software utilizes a fully encrypted SSL domain for placing bets. Given that this multinational brand has gone to these lengths to make users feel comfortable sharing this information with them, our experts felt very comfortable with the brand's security level.

Richard Janvrin
Richard Janvrin

Fanatics is a well-known company for its online retail. Now, it's involved in the online sportsbook space and provides players with a unique rewards program and welcome bonus. It's still one of the newer online sportsbooks in the space, though. It will elevate to a 10/10 in time. 

Shannon Lane
Shannon Lane

I feel safe placing bets and sharing my financial information on Fanatics; I know the platform is secure for sharing personal information. Fanatics receives positive reviews about the app and the company as a whole. 

We have seen complaints about the quality of merchandise available from their online retailers, which is a big selling point for the FanCash program. 

Site UX: 7.5/10

It's important to note that Fanatics Sportsbook is only available as an app. There is no desktop betting experience (yet). The desktop site has helpful information, including available states and a QR code to download the app.

Shannon Lane
Shannon Lane

The site and app reviews are identical since Fanatics is app-only. The home screen is similar to other social media apps, so it always looks different and offers something new to explore. 

Richard Janvrin
Richard Janvrin

While the desktop page is helpful, you cannot bet on sports there, so the desktop user experience is limited. If you want the flexibility to bet on desktop or mobile, Fanatics won’t be your favorite sportsbook. 

Mobile Product: 9.75/10

Fanatics Sportsbook has done an excellent job delivering a pleasant user experience with features that help the brand showcase itself as more than just a sports betting operator. The cross-promotional genius of tying rewards on Fanatics’ retail site to bets wagered on Fanatics Sportsbook tells us you’re being given a world-class customer experience across multiple platforms.

Scrolling through the app's navigation is smooth, and there’s little lag when using it on iOS and Android. 

Richard Janvrin
Richard Janvrin

The mobile app's menu along the top and bottom is excellent, but it gets somewhat cluttered as you move down the homepage. While it's all valuable information to be aware of, I prefer something more simplistic.

Shannon Lane
Shannon Lane

When you add that I can watch live NFL games from within the app, which encourages me to take advantage of live betting and timely promos, the user experience with Fanatics is top-notch. Given that most of the larger sports betting apps also include live streaming, they’ve done appropriate competitor research.

Responsible Gambling: 8.25/10

With the ease and frequency with which one can place a sports bet through a mobile device, almost always within arm’s reach, it’s easy to see how individuals can get caught up in problem gambling.

Fanatics has done excellent work to ensure our users have the optimal responsible gaming experience. When you navigate through the app, responsible gambling information is easily accessible in the bottom navigation.

There are options to manage the amounts you can deposit, the amount and frequency of wagers, and the option to have your account take a “timeout” and freeze play.

If restricting play isn’t enough, you can connect with support organizations like the NCPG (National Council on Problem Gaming) and find help near you.

Richard Janvrin
Richard Janvrin

Fanatics Sportsbook has a page dedicated to Responsible Gambling. This section touches on limits, self-exclusion, resources, and more. I also like that they ask you to set your limits each time you launch the mobile app. Although it can feel tedious to some, it emphasizes responsible gameplay.

Peter Mooney
Peter Mooney

Fanatics has the standard responsible-gambling tools, like wager and deposit limits. However, finding FAQs or links to problem gambling resources was hard. Viewing these in the app before even signing in would be helpful.

Live Betting Features: 7.75/10

What’s nice about betting on football at Fanatics Sportsbook is that live streaming is a part of the Fanatics app.

Watching NFL games within the app is a feature that makes Fanatics competitive with other operators like BetMGM, making it one of the best NFL betting sites in the market. Only the first 10 minutes are free, and then you have to have wagered at least $1 on the game to continue watching.

Chris Alpizar
Chris Alpizar

Fanatics boasts robust live betting features with an in-game tracker, live stats, and a real-time scoreboard.

Richard Janvrin
Richard Janvrin

Features include a live game tracker and live streaming. However, for some things like the NFL, you must make a wager to watch the live stream. It makes sense from a business perspective, but having that available to everyone will build excellent player rapport. 

Odds: 9.0/10

The odds at Fanatics Sportsbook are good, but not great. They don’t deviate too much from the average odds at other major sportsbooks.

Chris Alpizar
Chris Alpizar

Fanatics Sportsbook odds are competitive, but not exceptionally so.

Richard Janvrin
Richard Janvrin

Overall, I'd say the odds are relatively "status quo," from what I've observed. Fanatics Sportsbook doesn't veer too far away from the overall consensus, leaving not as much value as some other sites may offer.

About our Experts: What We Looked at When Reviewing Fanatics Sportsbook

Our experts put every sportsbook, including Fanatics, through a rigorous 10-step process to ensure they meet our high standards before we make recommendations to our users. Every sportsbook we review has been licensed by the states where they operate.

We sign up, download the mobile app, deposit real money, redeem promos, analyze markets, place bets, test out customer service, and withdraw funds—all so that we can make the most informed recommendations for you, our users.

Here's what they had to say after evaluating all 10 grading criteria for Fanatics Sportsbook:

  • {{anchor("Shannon Lane","GDC - US - Author Profile",2406,"","","","gtm-content-internal-links")|raw}}: Innovation & Personalization

    Shannon Lane: Innovation & Personalization

    Since Fanatics is a mobile-first operator, I paid close attention to how the user interacts with the app and its design. The modern mobile betting experience must be immersive, secure, and rewarding.

  • {{anchor("Richard Janvrin","GDC - US - Author Profile",419,"","","","gtm-content-internal-links")|raw}}: Value & User-Friendliness

    Richard Janvrin: Value & User-Friendliness

    My first and foremost expectation from Fanatics is a clean, accessible mobile user experience. I want a mobile-only sportsbook to be intuitive for users of all experience levels.

  • {{anchor("Peter Mooney","GDC - US - Author Profile",2407,"","","","gtm-content-internal-links")|raw}}: Accessibility & User Support

    Peter Mooney: Accessibility & User Support

    I value efficient customer support, accessible payment methods, and responsible transparency so that every user feels cared for when using a sportsbook.

  • {{anchor("Chris Alpizar","GDC - US - Author Profile",2325,"","","","gtm-content-internal-links")|raw}}: Features & Odds

    Chris Alpizar: Features & Odds

    I compared Fanatics' features, such as live betting and odds, to those of other major books. Since Fanatics is a mobile platform, live odds should be a top priority.

Fanatics Sportsbook Key Facts

Availability

Fanatics Sportsbook is available online in the following states: Arizona, Colorado, Connecticut, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennesee, Vermont, Virginia, Washington D.C., West Virginia, Wyoming.

See our state-by-state Fanatics Sportsbook reviews, as well as each state's online vs. retail availability:

StateRetail LocationsPartners
ArizonaMazatzal Hotel & CasinoTonto Apache Tribe
ColoradoNoneDouble Eagle Casino, Denver Nuggets, Colorado Avalanche
ConnecticutTotal Mortgage Arena, Winners locations, XL Center Hartford, Sports Haven, Bobby V’s locationsConnecticut Lottery Corporation
IllinoisHawthorne Race Course, Club Hawthorne, Player's Pub, CrazypourHawthorne Race Course
IndianaN/AHollywood Casino Lawrenceburg
IowaCatfish Bend CasinoCatfish Bend Casino
KansasNoneN/A
KentuckyNoneOak Grove
LouisianaNoneBoomtown Casino & Hotel
MarylandCommanders Stadium, Riverboat on the PotomacWashington Commanders
MassachusettsNonePlainridge Park Casino
MichiganNorthern Waters Casino ResortLac Vieux Desert Band of Lake Superior Chippewa Indians
New JerseyOcean CasinoOcean Casino Resort
New YorkNoneN/A
North CarolinaNoneCaroline Hurricanes
OhioFanatics Sportsbook ColumbusColumbus Blue Jackets, Cleveland Guardians
PennsylvaniaNoneHollywood Casino York
TennesseeNoneTennessee Titans
VermontNoneN/A
VirginiaNoneN/A
Washington D.C.NoneWashington Spirit
West VirginiaNoneN/A
WyomingNoneN/A

For a guide to the latest legislation moves in each state, check out our legal sports betting states tracker.

Rewards Program

Fanatics combines the backbone of their business operation—apparel and merchandise—with their new venture. At Fanatics Sportsbook, you can place bets and accumulate rewards that can be applied to merchandise purchases on Fanatics. If you’re a sports fan, you can bet your way toward the purchase of the official jersey of your favorite player. Alternatively, you can use your rewards to redeem bonus bets or enable profit boosts.

Fanatics' rewards structure is a great fit for all sports fans because it connects betting at Fanatics Sportsbook to the FanCash used for purchases on Fanatics and FansEdge.

The program incentives affect how you wager, too. You can get up to 10% FanCash with Fanatics, depending on the odds of the original bet. 

Here's how FanCash back is paid out per bet:

Odds% FanCash Earned
-110 and shorterBetween 0.01% and 1%
-105 to +600Between 1% and 3%
+610 to +2100Between 3% and 6%
+2200 to +4600Between 6% and 9%
+4750 to +6000Between 9% and 10%

Fanatics Sportsbook Home-Page

Features We Love

  • Withdrawal Tracker: Fanatics allows users to track their withdrawals from their online Fanatics Sportsbook account to their bank account. 
  • FanCash Drop: You can play the FanCash Drop game every Friday to win reward points.
  • Fanatics 5 Daily: Make five correct sports picks daily to win $5 in FanCash.
  • Edit Parlay: Make changes to pre-built parlays directly from the homepage.
  • Stats: See pregame matchup probabilities, seasonal stats, injury reports, and more directly from the Fanatics app.

Final Verdict on Fanatics Sportsbook

Fanatics Sportsbook has made a good start in the online sports betting business. They’ve offered a generous Fanatics Sportsbook welcome bonus that doesn’t ask too much of users. Their rewards program integrates with the rest of their brand. They also provide live streaming within the app.

Focusing on the basics will get Fanatics to prominence in the online sports betting industry. 

Many user reviews highlight technical issues with the app. These frustrations are compounded since there isn’t a desktop version of the site. 

The app's technical foundation must be solid to compete against the industry's big names. Fanatics should prioritize solidifying the technical framework while offering thoughtful sportsbook promos as it expands.

FAQs

How do I sign up for a Fanatics Sportsbook account?

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Fanatics Information

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Email:

Support Hours:

Address:

8100 Nations Way Jacksonville, FL 32256 USA

Supported Platforms:

Android, App, Desktop, iPhone, Mac, Mobile, Tablet, Windows

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