Chumba Casino Review
Reviewed By Richard Janvrin
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Owned by Virtual Gaming Worlds (VGW), Chumba Casino is an online, social casino that is licensed by the country of Malta. Virtual Gaming Worlds was founded in 2010 by Laurence Escalante, who then went on to launch Chumba Casino in 2017.
Categorized as a “social gaming platform”, let’s check out what makes Chumba Casino so unique.
Welcome Bonus
In the realm of Chumba Casino, welcome offers do not pertain to real, cold, hard cash. Upon signing up, you will get two million gold coins and a bonus 2 Chumba Casino’s Sweeps Coins. Then once you make a purchase of $10 or more, you will receive a $30 Gold Coin package, which includes 3,000,000 Gold Coins plus 30 Free Sweeps Coins as a bonus.
You can redeem Sweeps Coins winnings as cash prizes, but note that you cannot use real money on the site itself. You can, however, use real money to purchase Gold Coin packs.
Also keep your eyes peeled for other deals, such as discounts when buying Gold Coins.
How to Register at Chumba Social Casino
Players at Chumba Casino have two options of registration: Signing up through the site or signing up using your Facebook account.
To register using Facebook, there is a link you can click right in the registration process to login to your Facebook account, which will then create an account at Chumba.
However, if you prefer the “old fashioned way”, you simply just have to submit your name, email, password and agreeing to the terms of service. It’s that fast and simple.
Game Variety at Chumba Social Casino
- Slots: 70+ titles offered in total. The majority are made in-house, with some third party games.
- Table Games: Blackjack and Roulette both available.
- Video Poker: 1 offering, which is Jacks or Better.
This may not be the usual hundreds of slot games, live dealer and numerous table games we are used to, but remember, Chumba Casino is also a different kind of online casino. For a social casino, this is a fine enough game library, that you hope to see expand in time, however.
Play Limits
Using the gold coins and Sweeps Coins virtual currency, here are the minimums for each:
- Gold coins: 6,250 gold coins
- Sweeps Coins: 0.25
Maximum amounts vary, so the best way to figure this out is to play different games yourself.
Desktop/Mobile Experience
Accessible through desktop and mobile web browsers, Chumba Casino has an incredibly appealing platform, equipped with some of the best graphics we’ve seen from an online casino.
When you visit the Chumba Casino site, you will see links to the games, an about page and and also a contact button at the top of the screen, next to the login/sign up buttons. Below there are scrolling graphics that include people who have won using Chumba Casino. Further down you will see the games that are offered.
However, the real Chumba Casino experience doesn’t begin until you login. Once you login, either using your email or Facebook, there is a scrolling menu with the games available and you will see the virtual currency you have on this screen, too (Gold Coins and Sweeps Coins).
Upon finding a game you want to play, it can be a bit slow to load up, but this is nit-picking. Fortunately, the game is relatively the same on mobile.
Payments and Banking Methods
Purchase Methods
- VISA/Mastercard
- Skrill
Bank Account + Prizeout (gift cards)
Check by mail
While we are using a term such as “purchase”, it should be noted again that Chumba Casino does not use real money, you purchase Gold Coins, which come with bonus Sweeps Coins.
For redeeming, players must submit a form of documentation to prove you are who you say you are. From here, Chumba Casino will send you a 10-digit PIN to your email. This is the PIN you must use for all future redemptions. Redeeming can take up to five days to process.
Venturing through the website, there doesn’t appear to be a breakdown of this that is clear and easy to find, so adding information about this in a more “upfront” way would be ideal.
Social Community at Chumba Casino
Chumba Casino has 655K likes on Facebook and appears to have a healthy community.
Chumba Casino offers numerous contests on Facebook and also announce big time winners. It is always nice to receive recognition of your big win, especially in Chumba Casino’s community, which appears to be very supportive of one another.
Customer Support
The only form of customer support offered at Chumba Casino is an email form. Click on “Contact Us” at the top of the page. Here, fill in your name, email, subject and message. You will then get a response as soon as possible for Chumba Casino and the help team.
| Phone: | +35 699 088 901 |
Responsible Gambling Features
One thing we always enjoy seeing with online casinos is its stance on Responsible Gaming. At the bottom of the Chumba Casino page, there is a link to a Responsible Social Gaming page.
This page feels like it goes on forever, which is a good thing. This page is filled with information on this subject, including reminders to keep the game fun and not purchase so much. There is also in-house features Chumba Casino offers such as limits on purchases, session times and self-exclusion periods you can set on yourself, amongst many other things.
Our Verdict
Social casinos are unique and Chumba Casino is no exception. While the game library may not be massive like other online casinos, there is something to be said for being part of a community such as Chumba Casino and meeting new, real people.
This element coupled with actually winning and using virtual currency makes this online casino feel like a game, which it should. Remember, this is all supposed to be fun and Chumba Casino is without a doubt fun to play. You must give Chumba Casino a try, regardless of your experience with online casinos.
Contributors
Hi, I'm Richard Janvrin
"I combine my sports and gambling interests to put new US sports betting and casino websites through the paces to give consumers an unbiased assessment of every site's strengths and weaknesses."
- Online sportsbooks
- Online casinos
- Online slots
- Social casinos
Reviewer since December 2018
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